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Charting Your Course 5 Best Immigration Agencies in SG

Charting Your Course: 5 Best Immigration Agencies in SG

  • Experience – We picked immigration agencies that have more than five years of industry experience. We also made sure that these agencies have high success rates.
  • Trustworthiness – We chose immigration agencies that offer legitimate services and are transparent with the immigration process, its cost, and the processing time.
  • Range of Services – We selected immigration agencies that offer services for various immigration needs such as citizenship, permanent residency, employment pass, and entrepreneur pass.
  • Communication – We handpicked immigration agencies that regularly update their clients about the status of their cases or applications. We also ensured that these agencies are responsive to their client’s inquiries.

Dealing with immigration matters is usually a daunting task. The endless cycle of compiling documents and submitting application forms without the guarantee of getting approval is not just stressful and discouraging but also pricey. 

However, with the help of immigration agencies whose purpose is to navigate immigration laws and regulations on your behalf, you can now apply for residency, citizenship, or any of the required passes in Singapore with relative ease.

To speed up your search, we’ve narrowed down the best immigration agencies in Singapore. 

1. Singapore Trace Immigration

Singapore Trace Immigration's Homepage

Services: Singapore Permanent Residence Application, Singapore Citizenship Application, Work Pass Application, Long-term Visit Pass Application, Business Relocation

Website: https://www.sgti.com.sg/

Address: 10 Anson Road, #20-08A International Plaza, Singapore 079903 

Contact Details: +65 6920 0835 / [email protected] 

Operating Hours: 

Monday to Friday: 9:00 am – 6:00 pm 

Saturday and Sunday: Closed 

Google Reviews5/5
Total Reviews4.5/5
Score Consistency4.5/5
Experience4.8/5
Trustworthiness 4.8/5
Range of Services4.7/5
Communication 4.8/5

Pros

  • Has more than 16 years of combined experience in the industry 
  • Knowledgeable and hands-on consultants 
  • Provides tailored guidance to clients for profile enhancement

Cons

  • Service fee is pricey 
  • Profile building may take a longer time in some cases

We interviewed a former client who praised his team who handled his application for being both knowledgeable and hands-on. The consultant and document specialist provided thorough explanations of the PR application processes and promptly addressed all his inquiries. 

One of the client’s favorite aspects of SGTI was their transparency throughout the entire process. SGTI set a realistic timeframe for his application, ensuring higher chances of approval. This preparation period spanned about 4 months before submission. 

Although the process was time-consuming, the client noted that it was well-spent on enhancing his profile, including demonstrating social integration and financial contributions in Singapore. SGTI’s unique offering included an experienced copywriter who customised his cover letter and recommendation letters, a departure from other agencies that typically provide templated versions. 

The client did mention that the service fee slightly exceeded his budget, given that the entire application timeline including submission, took nearly a year. Nevertheless, he considered it is a worthwhile investment in SGTI’s invaluable service and honesty.

2. Singapore Top Immigration

Singapore Top Immigration's Homepage

Services: Singapore Permanent Residence, Singapore Citizenship, Appeal 

Website: https://singaporetopimmigration.sg/

Address: 12 Marina Boulevard, Tower 3, Level 17 Marina Bay Financial Centre, Singapore 018982 

Contact Details: +65 6809 5118, +65 8533 3336 / [email protected] 

Operating Hours: 

Monday to Friday: 9:00 am – 6:00 pm 

Saturday and Sunday: Closed 

Google Reviews4.9/5
Total Reviews4.5/5
Score Consistency4.4/5
Experience4.7/5
Trustworthiness 4.7/5
Range of Services4.4/5
Communication 4.7/5

Pros

  • Gives clients a detailed discussion about the immigration processes, timeframes, and the breakdown of the cost of services 
  • Employees are patient and organised

Cons

  • Service fee is pricey 
  • Range of services is limited 

Singapore Top Immigration (STI) is on top for several reasons. For starters, this immigration agency has helped many individuals earn their citizenship in Singapore, and our coworker’s husband is one of them. 

She told us that the consultant at STI who worked on her husband’s case was 100% committed to getting his citizenship application approved after being denied by the Immigration & Checkpoints Authority (ICA) last year.

They especially liked that STI sat them down to discuss ways of improving their application forms. STI also furnished them with a checklist of all required documents, which they previously failed to complete during their previous attempt. 

They paid a hefty sum for the whole process. However, they didn’t mind breaking the bank considering how organised and proactive STI was. 

The only real downside that she mentioned was that this agency only deals with permanent residency and citizenship application cases. So if you want to secure an employment pass or entrepreneur pass, this agency is not the place for you.  

3. First Immigrations Pte Ltd

First Immigrations Pte Ltd's Homepage

Services: Permanent Residence Application Process, S-Pass Application, Dependant Pass Application, Employment Pass Application 

Website: https://immigrations.com.sg/

Address: 3 Fraser Street, #08-21 Duo Tower, Singapore 189352 

Contact Details: +65 6850 5087 / [email protected] 

Operating Hours:

Monday to Friday: 9:00 am – 6:00 pm 

Saturday and Sunday: Closed 

Google Reviews4.7/5
Total Reviews4.3/5
Score Consistency4.5/5
Experience4.7/5
Trustworthiness 4.6/5
Range of Services4.7/5
Communication 4.6/5

Pros

  • Insists on face-to-face discussion to guide clients as they fill out their application forms
  • Served over 8,000 clients 
  • 60% of their clients found out about the agency through past clients  

Cons

  • Difficult to book consultation slots due to demand

If you’re looking for help to accomplish your application process for any of the required passes in Singapore, then First Immigrations Pte Ltd should be one of your top considerations. 

We sat down with a married couple who applied for permanent residency in Singapore through this agency, and they remarked that the agency made the process seamless. 

Their consultant insisted on having face-to-face discussions so she could guide them as they filled out their application form. Her sharp attention to detail was also instrumental in completing all the required documents. 

We got other testimonies and found that most of them shared the same sentiment with this couple. We also found out that they served over 8,000 clients, and 60% of them sought out the agency after hearing about it from past clients. 

However, they noted that it was a bit tricky to book a consultation appointment with the agency since most slots were taken. They had to wait for two weeks before available consultation dates were added. 

4. One Visa

One Visa's Homepage

Services: Singapore Permanent Residency, Entrepreneur Pass, Employment Pass 

Website: https://www.one-visa.com/

Address: 114 Lavender Street, CT Hub 2, #11-88, Singapore 338729 

Contact Details: +65 6385 4386 / [email protected] 

Operating Hours:

Monday to Friday: 9:00 am – 6:00 pm 

Saturday and Sunday: Closed 

Google Reviews4.7/5
Total Reviews4.4/5
Score Consistency4.4/5
Experience4.8/5
Trustworthiness 4.7/5
Range of Services4.7/5
Communication 4.6/5

Pros

  • Assesses client’s work eligibility and assists in improving client’s application form to ensure the approval of their employment pass
  • Employees are knowledgeable and hands-on   

Cons

  • Service fee is pricey 
  • Does not do face-to-face discussions 

A friend of ours consulted with the One Visa to process his employment pass, and it was approved in just three weeks! His last rejected application took more than a month to process, so he really didn’t expect this time around to be quick. 

The agency’s fees were steep, but according to him, every penny spent was worth it. Not only was his consultant highly knowledgeable, but the consultant was also very organised and helped our friend acquire the needed documents for his application. 

Our friend also mentioned that before the agency proceeded with his application, they made sure to assess his eligibility first by evaluating his qualifications, work experience, and overall profile. 

In doing so, they were able to set realistic expectations regarding the approval of his application given his qualifications. However, they also helped him improve his answers on the application form to have a better chance of getting approved. 

He did mention though that the agency doesn’t do face-to-face discussions after the first consultation. Therefore, the rest of their correspondence was through emails and tele-consults. 

5. The Immigration People

The Immigration People's Homepage

Services: Singapore Citizenship, Singapore Permanent Resident, Work Pass Applications, Long Term Visit Pass, Business Relocation Service 

Website: https://www.tip.com.sg/

Address: 10 Anson Road, #32-01 International Plaza, Singapore 079903 

Contact Details: +65 6240 6995 / [email protected] 

Operating Hours:

Monday to Friday: 8:30 am – 6:30 pm 

Saturday and Sunday: Closed 

Google Reviews5/5
Total Reviews4.5/5
Score Consistency4.6/5
Experience4.6/5
Trustworthiness 4.7/5
Range of Services4.7/5
Communication 4.7/5

Pros

  • Thoroughly builds your profile to ensure approval 
  • Friendly and hands-on consultant
  • Assists in acquiring supporting documents and helps clients craft a solid cover letter

Cons

  • Service fee is pricey 
  • Building a profile may take between three to four months 

We interviewed one of The Immigration People’s (TIP) former clients who remarked that working with the agency’s consultant felt like talking to a friend. She especially liked the fact the consultant consistently guided her throughout the whole application process. 

Since TIP’s main focus is to build their client’s profile for a better chance of getting approved, she told us that finalising her application and compiling all necessary documents took four months.

However, despite the lengthy process, she remarked that it was spent gathering supporting documents like proof of social integration, her financial contributions to Singapore, and even recommendation letters from Singaporean locals. 

They also helped her draft her cover letter, which she struggled with during her previous application attempt. 

She did mention that the service fee was a little out of her budget since the overall timeline (including the submission) for her application took almost a year. Still, it was money well spent for TIP’s valuable service. 

FAQs about Immigration Agencies 

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