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Your Guide to Buying Touch ‘n Go Cards in Singapore
- How the Touch ‘n Go Card Works
- What is the Touch ‘n Go Card used for?
- How much is a Touch n’ Go card in Singapore?
- How do you use a Touch ‘n Go card?
- Where to Buy a Touch ‘n Go Card in Singapore
- Where can I get a Touch ‘n Go card in Singapore?
- Where can I buy a Touch ‘n Go Card in Malaysia?
- How can I buy a Touch ‘n Go card in Singapore?
- Which petrol station sells Touch ‘n Go cards in Singapore?
- How to Reload Your Touch ‘n Go Card in Singapore
- How do I reload my Touch ‘n Go Card in Singapore?
- Where do I reload my Touch ‘n Go Card in Malaysia?
- Bangsar South Customer Centre
- Nu Sentral Customer Centre
- How can I reload my Touch ‘n Go Card without a surcharge?
- Can I reload my Touch ‘n Go Card online?
- How much value can I store in my Touch ‘n Go Card?
- FAQs about Touch ‘n Go Cards in Singapore
- Things to Remember When Driving into Malaysia from Singapore
- What should I prepare before driving to Malaysia from Singapore?
- Secure a Vehicle Entry Permit (VEP) for your Malaysia entry
- How can I get a Vehicle Entry Permit (VEP) from Singapore to Malaysia?
- Acquire an RFID linked to your VEP
- Make sure your Touch ‘n Go Card is loaded
- Check if your passport has 6 months of validity and up
- Get your tank at least 3/4 full before driving to Malaysia
- Set up your mobile data roaming ahead of time
- Coordinate with your car rental company (if you’re renting a car)
- Consider getting travel insurance to cover your Malaysian road trips
A Touch ‘n Go card is indispensable to Singaporean motorists traveling to Malaysia. Without it, your road trip to the neighboring nation might be cut short at the border!
Check out our guide to know where and how to buy your Touch ‘n Go card when you’re in Singapore, along with some useful tips and answers to your most pressing questions.
How the Touch ‘n Go Card Works
Find out what Touch ‘n Go is all about and why it’s an essential item to bring for your next road trip to Malaysia.
What is the Touch ‘n Go Card used for?
The Touch n’ Go (TNG) card is a stored-value smartcard used for contactless transactions in Malaysia since the late 1990s.
It’s the nation’s go-to card for payments across all sectors, from toll fees to transportation services to parking fees.
Travelers visiting from Singapore may use the card for seamless, convenient payments while they are exploring Malaysia’s roads, shops, and dining locations.
How much is a Touch n’ Go card in Singapore?
A Touch n’ Go card bought in Singapore costs $7 to $10, depending on where you purchased it from.
Here are the rates per sales channel:
Sales Channel | Rate |
7-Eleven, Cheers | $10 *with $3 load value in the EX-link purse |
Shopee | $10 *no load value |
Petrol stations | $7 *no load value *subject to availability |
It’s important to note that the smartcard available in Singapore is the EZ-Link x Touch ‘n Go Motoring Card, which is slightly different from Malaysia’s stand-alone TNG cards.
A stand-alone TNG card available for purchase in Malaysia costs RM10 (S$3) apiece.
Note that the country encourages users to purchase the recently rolled out Enhanced Touch ‘n Go Cards, which utilize near-field communication (NFC) technology for faster and more convenient transactions.
That said, the information in this article will pertain to the new TNG card or the EZ-Link x TNG card, whichever is applicable.
How do you use a Touch ‘n Go card?
Singaporeans using the EZ-Link x Touch ‘n Go Motoring Card can use the smartcard in two ways.
If you are in Singapore, you can use the EZ-Link feature of the card to pay for toll and car park charges here (you can’t use the card for public transport).
If you’re in Malaysia, the Touch ‘n Go feature of the card is valid for use for contactless payments of toll and parking fees, for public transport, and for acquiring retail and dining points.
Here is a quick look at the smartcard’s usability depending on your location.
Usage Type | Singapore | Malaysia |
Toll charges | Usable (ERP) | Usable (VEP toll) |
Parking fees | Usable | Usable |
Public transportation fares (rail and bus) | Not usable | Usable |
Retail | Not usable | Usable |
Singaporeans who bought a stand-alone TNG card while in Malaysia can only use their cards there. They can’t use it for EZ-Link transactions once they go back to Singapore.
Where to Buy a Touch ‘n Go Card in Singapore
Before driving to Malaysia, ensure that you’re equipped with a Touch ‘n Go card. Here’s a guide to where and how to buy the smartcard locally and once you pass the border!
Where can I get a Touch ‘n Go card in Singapore?
You can get your Touch ‘n Go Card in Singapore from accredited outlets including
- Selected 7-Eleven outlets
- EZ-Link’s official Shopee store
- Selected Cheers outlets
Note that the smart card available from these sales channels is the EZ-Link x Touch ‘n Go Motoring Card only.
Also, remember that the smartcard’s benefits are only applicable to cardholders who own Singapore-registered vehicles.
You need to purchase an Autopass Card if you are driving a foreign vehicle and you want to travel across Singapore’s borders to Malaysia and other countries.
Where can I buy a Touch ‘n Go Card in Malaysia?
You can buy your Touch ‘n Go Card in Malaysia from selected petrol stations including Caltex, Petron, BHPetrol, and PETRONAS.
The Touch ‘n Go website continuously updates its list of participating outlets for your reference.
How can I buy a Touch ‘n Go card in Singapore?
You can buy a Touch ‘n Go Card in Singapore by either purchasing from participating 7-Eleven and Cheers outlets in person or ordering online via EZ-Link’s Shopee store.
Which petrol station sells Touch ‘n Go cards in Singapore?
Petrol stations in Singapore that sell Touch ‘n Go Cards include Caltex, Sinopec, Shell, and SPC.
Cheers’ convenience stores in Esso stations are also included in the participating outlets.
How to Reload Your Touch ‘n Go Card in Singapore
You can’t reload your Touch ‘n Go card in Singapore. If you want to top up your TNG purse, you need to do so within the Malaysian border at touchpoints along highways and accredited outlets there.
EZ-Link x Touch ‘n Go Motoring cardholders who are topping up locally can only reload their EZ-Link purses using Singapore dollars. They can’t reload their TNG purse, which uses Malaysian ringgit, while at home soil.
That said, we’ll talk about the things you need to prepare before entering the Malaysian border later!
How do I reload my Touch ‘n Go Card in Singapore?
Unfortunately, you can’t reload your Touch ‘n Go Card if you’re in Singapore due to restrictions prohibiting cross-border top-ups.
Where do I reload my Touch ‘n Go Card in Malaysia?
You can reload your Touch ‘n Go Card in Malaysia at the nearest reload locations upon entering from Singapore. The touchpoints include
- Plaza Tol Tanjung Kupang
- Shel R&R Gelang Patah
- Petron R&R Gelang Patah
- Petronas Jalan Tun Sri Lanang
- Petron Jalan Tun Sri Lanang
- Shell Jalan Tun Sri Lanang
You can also top up at Touch ‘n Go hubs, Touch ‘n Go Spots at petrol stations, self-service kiosks, and authorized convenience stores, pharmacies, and reload lanes at toll plazas, or inquire at the Touch ‘n Go Customer Centres in Bangsar South or Nu Sentral.
You can visit the TNG’s website for a full list of reloading outlets.
Bangsar South Customer Centre
Address | Ground floor, Tower 6, Avenu 5, Bangsar South, No. 8, Jalan Kerinchi, Kuala Lumpur, Malaysia 59200 |
Contact Details | +603 2714-8888 | [email protected] |
Opening Hours | Monday to Friday: 9:00 AM – 5:00 PM |
Nu Sentral Customer Centre
Address | Lot L2.07, Level 2, Nu Sentral Shopping Mall, No. 201 Tun Sambanthan, Kuala Lumpur, Malaysia 50470 |
Contact Details | +603 2714-8888 | [email protected] |
Opening Hours | Daily: 10:00 AM – 10:00 PM |
How can I reload my Touch ‘n Go Card without a surcharge?
You can reload your Touch ‘n Go Card without paying a service charge by topping up at touchpoints located on highways, TNG Spots at petrol stations, CIMB Bank ATMs, and KTM Komuter stations.
A service charge of RM0.50 is charged by other outlets.
Note that this reloading system is only applicable in Malaysia.
Can I reload my Touch ‘n Go Card online?
Reloading your Touch ‘n Go Card online is perfectly doable via the Touch ‘n Go eWallet app.
After linking your card to the online wallet, you can reload it by holding it to the back of your phone for a few seconds and tapping a few buttons within the app (the app will prompt you).
The online reload works for devices with near-field communication (NFC) technology. Most of the latest Apple and Android phones have this feature.
How much value can I store in my Touch ‘n Go Card?
You can store a value of up to RM1,500 in your Touch ‘n Go Card (or purse for EZ-Link x TNG Card users).
EZ-Link x TNG Card users can store up to $500 in their respective EZ-link purses.
FAQs about Touch ‘n Go Cards in Singapore
Here are more answers to your burning questions about Touch ‘n Go cards!
Things to Remember When Driving into Malaysia from Singapore
Road trips to Malaysia from Singapore are easy to pull off if you come prepared. Know what else you should consider besides a Touch ‘n Go card before driving toward the border!
What should I prepare before driving to Malaysia from Singapore?
To enter Malaysia by car from Singapore, you need to secure the following:
- A Vehicle Entry Permit (VEP)
- A Radio Frequency Identification (RFID) tag linked to the VEP
- A registered Touch ‘n Go card (alternatively, an EZ-Link x Touch ‘n Go card)
- Passport with at least 6 months of validity
- A tank that is 3/4 full
- Data roaming services for mobile
- Permission from your rental company (if you’re renting a car)
- Travel insurance (if you visit Malaysia frequently)
1. Secure a Vehicle Entry Permit (VEP) for your Malaysia entry
Malaysia requires its Singaporean neighbors to register for a Vehicle Entry Permit (VEP) when entering its borders.
You will pay a fine of RM150 if you fail to secure this document!
How can I get a Vehicle Entry Permit (VEP) from Singapore to Malaysia?
You can get a Vehicle Entry Permit (VEP) from Singapore online through the VEP Portal.
Fill out and submit the registration form and wait for a confirmation email (along with additional instructions).
While you’re at it, download the Touch ‘n Go eWallet and sign up for an account. You will use this online wallet to top up your RFID and TNG card!
2. Acquire an RFID linked to your VEP
Once your VEP registration is approved, you will have to collect your VEP RFID Tag from Malaysia. You can get the tag by self-collecting or by postage.
For self-collection, you can visit the VEP collection counters specified in your email. Remember to book an appointment before going though!
You can install the RFID Tag by following instructions from the Road Transport Department or by making an appointment at VEP centers to have the tag installed on your vehicle.
3. Make sure your Touch ‘n Go Card is loaded
You will use Touch ‘n Go cards to pay toll and parking fees in Malaysia, so make sure it’s topped up!
Also, do not forget to reload before you exit Malaysia so you can avoid hassles. Remember, you can only top up your TNG card there.
4. Check if your passport has 6 months of validity and up
You can’t enter Malaysia if you have an invalid passport! Check if it’s still good for 6 months and above, and don’t forget to bring it with you.
If your Singapore passport is expiring soon, you can easily renew it through the Immigration and Checks Authority (ICA).
Make sure you submit an updated photo along with pertinent documents to ensure you’ll get your new passport in only a few weeks!
5. Get your tank at least 3/4 full before driving to Malaysia
Singaporeans with Singapore-registered vehicles are required to have their car tanks at least 3/4 full before entering Malaysia. Failure to do so would mean a fine of up to $500!
This protocol is Malaysia’s countermeasure for tourists who drive across the border only to get cheaper petrol (as the country’s rates are much more attractive for motorists).
6. Set up your mobile data roaming ahead of time
Setting up data roaming is essential so you can make calls even if you’re across the border. You can call your telco’s customer service hotline to do this.
7. Coordinate with your car rental company (if you’re renting a car)
You can drive to Malaysia from Singapore using a rental car, but you need to ask for permission from the rental company first. You might have to pay a daily rate if the company allows you to bring the car across the border.
8. Consider getting travel insurance to cover your Malaysian road trips
While we do hope that you’ll always have a safe trip, being protected by travel insurance is a welcome addition, especially if you frequently drive past the border.
This way, you can have claims for property damage and medical bills even when you’re outside Singapore.