Categories > Other Services
5 Best Money Changers in Singapore
1. JC Global
Services: Money changing, cross-border money transfer, domestic money transfer
Website: https://www.jcglobal.sg/
Address: 30 Paya Lebar Rd, #01-01, Paya Lebar MRT Station, Singapore 409006
Contact Details: +65 8028-3387
Operating Hours: Monday to Saturday: 10:00 AM – 9:30 PM, Sunday: 9:00 AM – 9:00 PM
Google Reviews | 4.9/5 |
4.9/5 | |
Total reviews | 4/5 |
Score consistency | 5/5 |
Exchange rates | 5/5 |
Reputation | 5/5 |
Years in the industry | 5/5 |
Credentials | 5/5 |
Location | 5/5 |
Customer service | 4.7/5 |
Politeness | 5/5 |
Promptness | 4.5/5 |
Responsiveness | 4.5/5 |
Pros
- Has several branches nationwide
- Reasonable rates
- Fast transfers
- Senior industry player
Cons
- Can be too busy during the weekends
- Requires in-person visits for app registration
JC Global stands out for us because of the diverse currencies available for exchange and its expansive presence in Singapore.
The money changer accepts US Dollars, Thai Bhat, Malaysian Ringgit, and Philippine Peso, among others, at rates that are acceptable and close to the current average rates.
We also find it convenient that JC Global has several branches nationwide. It’s impressive that all seven of its outlets are performing well, too!
The offices near MRT stations can be quite busy on weekends, though. We don’t like long lines, so we tried visiting on a Monday when people are fewer.
JC Global also has an app you can use for money transfers. However, you need to show up at the branch once to be properly registered to the system.
2. AJS Foreign Exchange
Services: Money changing
Website: https://www.ajsforex.com/
Address: 205 Hougang St 21, Level 3 Heartland Mall, Singapore 530205
Contact Details: +65 6288-0786
Operating Hours: Monday, Wednesday to Thursday, Saturday to Sunday: 11:30 AM – 9:00 PM, Tuesday: 11:30 AM – 6:00 PM, Friday: 11:30 AM – 12:30 PM, 2:30 PM – 9:00 PM
Google Reviews | 4.7/5 |
Total reviews | 4/5 |
Score consistency | 5/5 |
Exchange rates | 5/5 |
Reputation | 5/5 |
Years in the industry | 5/5 |
Credentials | 5/5 |
Location | 5/5 |
Customer service | 4.83/5 |
Politeness | 5/5 |
Promptness | 4.5/5 |
Responsiveness | 5/5 |
Pros
- Reasonable rates
- Generally seamless transaction
- Usually responsive
Cons
- Operating hours might be a little confusing
- Queues might form during the weekends
We like AJS Foreign Exchange, as it offers no-fuss, straightforward money-changing services at a prime location.
The money changer is easy to find since it’s located inside a mall. Though, you might find a queue forming at times since the outlet is small.
That said, we are still impressed by how AJS handled our inquiries. We called the shop to ask for their rates and reservations, and we are happy with the response and accommodation of our requests.
The rates themselves are competitive and the transaction is generally smooth, which might explain why the money changer retains its clients. Some of them have been using the service for years!
With that said, we think AJS needs improvement in its use of technology. Since it has plenty of repeat clients, an app that can keep people updated with the shop’s rates and offerings in real-time will be a welcome addition.
We also find the AJS’ operating hours a bit confusing. The different hours might be off-putting to first-time clients who haven’t memorized the shop’s schedules yet.
3. Arcade Money Changers
Services: Money changing
Website: https://arcademoneychangers.com.sg/
Address: The Arcade #01-18, 11 Collyer Quay, Singapore 049317
Contact Details: +65 6221-2080
Operating Hours: Monday to Thursday: 9:30 AM – 6:00 PM, Friday: 9:30 AM – 12:30 PM, 2:00 PM – 6:00 PM, Saturday: 9:30 AM – 2:30 PM
Google Reviews | 4.3/5 |
3.2/5 | |
Total reviews | 5/5 |
Score consistency | 3/5 |
Exchange rates | 5/5 |
Reputation | 5/5 |
Years in the industry | 5/5 |
Credentials | 5/5 |
Location | 5/5 |
Customer service | 3.67/5 |
Politeness | 3/5 |
Promptness | 4/5 |
Responsiveness | 4/5 |
Pros
- Highly competitive rates
- Prime location
- Allows online reservation of currencies
- Has 40+ years of industry experience
Cons
- Customer service staff can be a bit impatient
- Rates aren’t easily viewable
Arcade Money Changers is one of the best-known money-changing shops in Singapore thanks to its 40 years of operation here.
We think the company’s staying power is in part due to its consistent competitive rates. It buys and sells a wide range of currencies, too, making it a convenient option for both locals and tourists.
What disappointed us, though, is that we can’t know the rates over the phone. The company insists on checking its website to know the rates.
Checking the shop’s site is not a problem, but there are a few steps to take before you can see the actual rates.
This system can be a hassle for some prospective customers (and for some of us who are trying the service for the first time).
The shop is also closed on Sundays, which is a bit of waste since it’s settled in a prime location at the business center.
4. Saj Exchange
Services: Money changing
Website: https://www.capitaland.com/sg/malls/rafflescity/en/stores/saj-exchange.html
Address: 252 North Bridge Rd, City Hall, Raffles City Shopping Centre, Basement One, #B1-97, Singapore 179103
Contact Details: +65 6339-1723
Operating Hours: Monday to Saturday: 9:30 AM – 9:00 PM, Sunday: 10:00 AM – 8:00 PM
Google Reviews | 4.8/5 |
Total reviews | 3/5 |
Score consistency | 5/5 |
Exchange rates | 5/5 |
Reputation | 5/5 |
Years in the industry | 5/5 |
Credentials | 5/5 |
Location | 4/5 |
Customer service | 5/5 |
Politeness | 5/5 |
Promptness | 5/5 |
Responsiveness | 5/5 |
Pros
- Polite and friendly staff
- Great exchange rates
- Prime mall location
Cons
- No official website
- Queues can form on busy days
We love Saj Exchange not solely for its reasonable rates but also for its friendly and polite staff.
Despite being busy almost every day, this money changer manages to maintain its stellar customer service. The shopkeeper has been very helpful with our queries!
The shop’s many repeat customers, despite its obscure location, also show that the shop ticks all the boxes for satisfactory client service.
We also like that the shop has stable operating hours and is open daily. This kind of availability makes Saj Exchange a preferable money changer for busy people.
That said, we think the lack of an official shop website limits the money changer’s potential. The short description available on its host mall’s website is simply not enough.
Also, we recommend visiting the shop on Mondays and Tuesdays when it’s the least busy. Weekends can yield long queues, which might be a hassle if you’re in a hurry.
5. Thin Margin
Services: Online money changing
Website: https://www.thinmargin.com/
Address: 11 Collyer Quay, Singapore 049317
Contact Details: +65 8895-9086 | [email protected]
Operating Hours: Open 24 hours daily
Google Reviews | 4.9/5 |
3.7/5 | |
Total reviews | 5/5 |
Score consistency | 3/5 |
Exchange rates | 5/5 |
Reputation | 4/5 |
Years in the industry | 3/5 |
Credentials | 5/5 |
Location | 5/5 |
Customer service | 5/5 |
Politeness | 5/5 |
Promptness | 5/5 |
Responsiveness | 5/5 |
Pros
- Convenient online service
- Reasonable exchange rates
- Customer service line open 24 hours
Cons
- Denominations lean on the bigger side
- The idea of delivering money might be uncomfortable for some
Thin Margin is a must-try service, and we say this despite the company being relatively new in the industry.
That’s because it offers reasonable rates, sometimes even better than traditional money changers across Raffles Quay.
Moreover, and perhaps this is the thing that sealed the deal, the money changer delivers the currencies right to our doorstep. This means less time queueing and more convenience.
The whole process from choosing the currencies to payment and delivery is generally smooth, too. We so love the idea of getting our Singaporean bills without leaving our homes!
However, Thin Margin usually sends currencies in big denominations, which can be a hassle. We also can’t choose the denominations, as it will make the shop’s logistics overly complex.
The shop doesn’t always get the best rates, too. But if you prefer convenience over visiting other money changers in person, the slight differences are not an actual deal breaker.