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5 Best Money Changers in Singapore's Homepage

5 Best Money Changers in Singapore

Exchange rates

As money changers are plenty in Singapore, we looked for companies that stand out from the crowd with their competitive exchange rates.

Reputation

We picked companies with at least five years of operation and sufficient credentials for money-changing.

Location

We selected money changers that are easy to access for both locals and foreign visitors in Singapore.

Customer service

We chose companies that are polite, prompt, and responsive to queries.

1. JC Global

JC Global's Homepage

Services: Money changing, cross-border money transfer, domestic money transfer

Website: https://www.jcglobal.sg/

Address: 30 Paya Lebar Rd, #01-01, Paya Lebar MRT Station, Singapore 409006

Contact Details: +65 8028-3387 

Operating Hours: Monday to Saturday: 10:00 AM – 9:30 PM, Sunday: 9:00 AM – 9:00 PM

Google Reviews4.9/5
Facebook4.9/5
Total reviews4/5
Score consistency5/5
Exchange rates5/5
Reputation5/5
Years in the industry5/5
Credentials 5/5
Location5/5
Customer service4.7/5
Politeness5/5
Promptness4.5/5
Responsiveness4.5/5

Pros

  • Has several branches nationwide
  • Reasonable rates
  • Fast transfers
  • Senior industry player

Cons

  • Can be too busy during the weekends
  • Requires in-person visits for app registration

JC Global stands out for us because of the diverse currencies available for exchange and its expansive presence in Singapore.

The money changer accepts US Dollars, Thai Bhat, Malaysian Ringgit, and Philippine Peso, among others, at rates that are acceptable and close to the current average rates. 

We also find it convenient that JC Global has several branches nationwide. It’s impressive that all seven of its outlets are performing well, too!

The offices near MRT stations can be quite busy on weekends, though. We don’t like long lines, so we tried visiting on a Monday when people are fewer.

JC Global also has an app you can use for money transfers. However, you need to show up at the branch once to be properly registered to the system. 

2. AJS Foreign Exchange

AJS Foreign Exchange's Homepage

Services: Money changing

Website: https://www.ajsforex.com/

Address: 205 Hougang St 21, Level 3 Heartland Mall, Singapore 530205

Contact Details: +65 6288-0786

Operating Hours: Monday, Wednesday to Thursday, Saturday to Sunday: 11:30 AM – 9:00 PM, Tuesday: 11:30 AM – 6:00 PM, Friday: 11:30 AM – 12:30 PM, 2:30 PM – 9:00 PM

Google Reviews4.7/5
Total reviews4/5
Score consistency5/5
Exchange rates5/5
Reputation5/5
Years in the industry5/5
Credentials 5/5
Location5/5
Customer service4.83/5
Politeness5/5
Promptness4.5/5
Responsiveness5/5

Pros

  • Reasonable rates
  • Generally seamless transaction
  • Usually responsive

Cons

  • Operating hours might be a little confusing
  • Queues might form during the weekends

We like AJS Foreign Exchange, as it offers no-fuss, straightforward money-changing services at a prime location.

The money changer is easy to find since it’s located inside a mall. Though, you might find a queue forming at times since the outlet is small. 

That said, we are still impressed by how AJS handled our inquiries. We called the shop to ask for their rates and reservations, and we are happy with the response and accommodation of our requests. 

The rates themselves are competitive and the transaction is generally smooth, which might explain why the money changer retains its clients. Some of them have been using the service for years!

With that said, we think AJS needs improvement in its use of technology. Since it has plenty of repeat clients, an app that can keep people updated with the shop’s rates and offerings in real-time will be a welcome addition. 

We also find the AJS’ operating hours a bit confusing. The different hours might be off-putting to first-time clients who haven’t memorized the shop’s schedules yet.

3. Arcade Money Changers

Arcade Money Changers's Homepage

Services: Money changing

Website: https://arcademoneychangers.com.sg/

Address: The Arcade #01-18, 11 Collyer Quay, Singapore 049317

Contact Details: +65 6221-2080

Operating Hours: Monday to Thursday: 9:30 AM – 6:00 PM, Friday: 9:30 AM – 12:30 PM, 2:00 PM – 6:00 PM, Saturday: 9:30 AM – 2:30 PM

Google Reviews4.3/5
Facebook3.2/5
Total reviews5/5
Score consistency3/5
Exchange rates5/5
Reputation5/5
Years in the industry5/5
Credentials 5/5
Location5/5
Customer service3.67/5
Politeness3/5
Promptness4/5
Responsiveness4/5

Pros

  • Highly competitive rates
  • Prime location
  • Allows online reservation of currencies
  • Has 40+ years of industry experience

Cons

  • Customer service staff can be a bit impatient
  • Rates aren’t easily viewable

Arcade Money Changers is one of the best-known money-changing shops in Singapore thanks to its 40 years of operation here. 

We think the company’s staying power is in part due to its consistent competitive rates. It buys and sells a wide range of currencies, too, making it a convenient option for both locals and tourists.

What disappointed us, though, is that we can’t know the rates over the phone. The company insists on checking its website to know the rates.

Checking the shop’s site is not a problem, but there are a few steps to take before you can see the actual rates. 

This system can be a hassle for some prospective customers (and for some of us who are trying the service for the first time).

The shop is also closed on Sundays, which is a bit of waste since it’s settled in a prime location at the business center. 

4. Saj Exchange

Saj Exchange's Homepage

Services: Money changing

Website: https://www.capitaland.com/sg/malls/rafflescity/en/stores/saj-exchange.html

Address: 252 North Bridge Rd, City Hall, Raffles City Shopping Centre, Basement One, #B1-97, Singapore 179103

Contact Details: +65 6339-1723

Operating Hours: Monday to Saturday: 9:30 AM – 9:00 PM, Sunday: 10:00 AM – 8:00 PM

Google Reviews4.8/5
Total reviews3/5
Score consistency5/5
Exchange rates5/5
Reputation5/5
Years in the industry5/5
Credentials 5/5
Location4/5
Customer service5/5
Politeness5/5
Promptness5/5
Responsiveness5/5

Pros

  • Polite and friendly staff
  • Great exchange rates
  • Prime mall location

Cons

  • No official website
  • Queues can form on busy days

We love Saj Exchange not solely for its reasonable rates but also for its friendly and polite staff.

Despite being busy almost every day, this money changer manages to maintain its stellar customer service. The shopkeeper has been very helpful with our queries! 

The shop’s many repeat customers, despite its obscure location, also show that the shop ticks all the boxes for satisfactory client service. 

We also like that the shop has stable operating hours and is open daily. This kind of availability makes Saj Exchange a preferable money changer for busy people.

That said, we think the lack of an official shop website limits the money changer’s potential. The short description available on its host mall’s website is simply not enough.

Also, we recommend visiting the shop on Mondays and Tuesdays when it’s the least busy. Weekends can yield long queues, which might be a hassle if you’re in a hurry.

5. Thin Margin

Thin Margins's Homepage

Services: Online money changing

Website: https://www.thinmargin.com/

Address: 11 Collyer Quay, Singapore 049317

Contact Details: +65 8895-9086 | [email protected]

Operating Hours: Open 24 hours daily

Google Reviews4.9/5
Facebook3.7/5
Total reviews5/5
Score consistency3/5
Exchange rates5/5
Reputation4/5
Years in the industry3/5
Credentials 5/5
Location5/5
Customer service5/5
Politeness5/5
Promptness5/5
Responsiveness5/5

Pros

  • Convenient online service
  • Reasonable exchange rates
  • Customer service line open 24 hours

Cons

  • Denominations lean on the bigger side
  • The idea of delivering money might be uncomfortable for some

Thin Margin is a must-try service, and we say this despite the company being relatively new in the industry. 

That’s because it offers reasonable rates, sometimes even better than traditional money changers across Raffles Quay. 

Moreover, and perhaps this is the thing that sealed the deal, the money changer delivers the currencies right to our doorstep. This means less time queueing and more convenience.

The whole process from choosing the currencies to payment and delivery is generally smooth, too. We so love the idea of getting our Singaporean bills without leaving our homes!

However, Thin Margin usually sends currencies in big denominations, which can be a hassle. We also can’t choose the denominations, as it will make the shop’s logistics overly complex.

The shop doesn’t always get the best rates, too. But if you prefer convenience over visiting other money changers in person, the slight differences are not an actual deal breaker.

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