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Get trustworthy help from the best caregiver & domestic helper recruitment agencies in Singapore!
Being a mum to two young boys is quite siong. With the cost of living rising, my husband and I both work full-time just to keep things steady, and it often feels like too much to handle.
That’s why I turned to a recruitment agency for help. Finding a reliable domestic helper has been a huge relief; it’s taken a huge weight off my shoulders and given me more time to focus on my family.
Since many parents are in the same situation, I’ve put together a list of the best caregiver and domestic helper agencies in Singapore to make the search easier.
1. Supermaids
Services offered: Helper placements, training, paperwork, insurance, and repatriation
Address: 865 Mountbatten Rd, #01-07 Katong Shopping Centre
Phone number: +65 8891 0242
Business hours:
10:30 AM – 7:00 PM (MON-FRI)
10:30 AM – 6:00 PM (SAT)
11:00 AM – 4:00 PM (SUN)
| Google reviews score | 4.9/5 |
| Total reviews | 4.9/5 |
| Score consistency | 5/5 |
| Licensing and credibility | 5/5 |
| Screening and training process | 5/5 |
| Support and replacement policies | 4.5/5 |
| Communication and service | 4.5/5 |
| Price fairness | 5/5 |
I chose Supermaids because I wanted an agency that’s both experienced and reliable.
They’ve been in the business for over 20 years, which gave me some confidence, and with branches in Katong, Bukit Timah, Orchard, and Yishun, it was easy enough to drop by in person.
The biggest reason I picked them is their clean record with MOM. Having zero demerit points suggests they follow the rules closely and treat their helpers properly, making the whole process smoother for everyone involved.
They also run their own training centres, so the helpers aren’t coming in cold, and they provide repatriation assistance if things don’t work out.
However, it’s disappointing that they sometimes don’t respond to my calls. They also don’t have a clear replacement policy, which can end up being costly if a helper leaves before the contract ends.
We’re so happy with the service
“Shini was super helpful and concise in helping us to narrow down, pick and secure our helper. As first time employers there were many things we were not well versed in but Shini made the process smooth by helping us each step of the way. We’re so happy with the service and highly recommend to anyone who is in need of getting some help with finding a maid”
-Steve Collins, Google Reviews
We’re pleased with the service and the match she found
“We had a great experience with Sha, who is recommended by my colleague. She was helpful and professional throughout the process, taking the time to understand our needs and finding a suitable helper for us. We’re pleased with the service and the match she found.”
-Xiaoling Huang, Google Reviews
2. Best Home Employment Agency
Services offered: Recruitment of helpers, full MOM paperwork handling, placement through the Advanced Placement Scheme, temporary helper support, and more
Address: 301 Upper Thomson Rd, #03-08
Phone number: +65 6554 2822
Business hours:
10:00 AM – 7:00 PM (MON-FRI)
10:00 AM – 6:00 PM (SAT)
| Google reviews score | 4.8/5 |
| Facebook reviews score | 4.5/5 |
| Total reviews | 4.7/5 |
| Score consistency | 4/5 |
| Licensing and credibility | 5/5 |
| Screening and training process | 5/5 |
| Support and replacement policies | 5/5 |
| Communication and service | 4.5/5 |
| Price fairness | 4.5/5 |
Best Home Employment Agency has been around since 1996, so they’re one of the more established DH agencies in Singapore.
From what I’ve seen, they take recruitment seriously, with their team interviewing helpers overseas, checking medical records, and making sure the resumes are detailed.
I like that they’re part of the Advanced Placement Scheme, which allows employers to interview and select helpers already in Singapore. They also handle transfer helpers, so it’s easier to hire someone who’s looking to move on to a new employer.
If paperwork issues come up, they can even provide a temporary helper to tide you over.
Their policy of no service fee for the first three replacements is reassuring, and their free counselling and mediation help smooth out conflicts before they get worse.
That said, their fees aren’t the cheapest, and they sometimes don’t respond to enquiries.
I had a great experience with this agency
“I had a great experience with this agency. The process of engaging my helper was smooth and efficient, with clear communication throughout. The staff were professional, helpful, and patient, answering all my questions and guiding me step by step. I am very happy with the helper they recommended—she has been reliable, hardworking, and kind. The agency also followed up after placement to check on how things were going, which I really appreciated. I highly recommend this agency to anyone looking for a trustworthy and efficient service for hiring a domestic helper. Thank you for your excellent support!”
-Emily Tan, Google Reviews
We are happy with their services
“All the while, Best Homes have handled all the maid matters for us. We are happy with their services. They are fast and efficient. We will continue to engage them and would also recommend our friends to them.”
-Lilian Juan, Google Reviews
3. Asia Employment Agency
Services offered: Helper recruitment, counselling support, repatriation assistance, passport renewals for Filipino helpers, leave of absence requests, and more
Address: 304 Orchard Rd, #03-44 Lucky Plaza
Phone number: +65 6735 6707
Business hours:
10:00 AM – 6:00 PM (MON-FRI)
10:00 AM – 5:00 PM (SAT and SUN)
| Google reviews score | 4.8/5 |
| Facebook reviews score | 3.9/5 |
| Total reviews | 4.4/5 |
| Score consistency | 3/5 |
| Licensing and credibility | 5/5 |
| Screening and training process | 5/5 |
| Support and replacement policies | 5/5 |
| Communication and service | 4.5/5 |
| Price fairness | 5/5 |
Asia Employment Agency has been around since 1985 and is one of the better options if you’re looking to hire a helper from the Philippines.
They handle the tricky requirements set by the Philippine government, such as passport renewals and leave of absence requests, making the process less stressful for employers.
Beyond recruitment, they also provide counselling if issues come up between you and your helper. If things still don’t work out, they can arrange a replacement or even handle repatriation.
I also found it interesting that they run a loyalty program that gives returning clients discounts and small perks, which could be useful if you plan to hire more than once.
On the downside, I’ve heard from some clients that some staff can be rude. Payment is also limited to cash, e-transfer, or cheque, with no card option.
Happy with the Filipino helpers I got for my family and my extended families
“Have been dealing with Asia. Happy with the Filipino helpers I got for my family and my extended families. Very professional and friendly service. I am a happy long-time customer of Asia.”
-Bee, Google Reviews
Every maid that they recommended has been good and reliable
“I have been using Asia Employment Agency service for at least 30 years. Every maid that they recommended has been good and reliable. I am very happy and satisfied with their services, especially the very good maids recommended by them. One had worked for me for 13 years before going back to get married. The staff here are very friendly and efficient!! Glad to have a reliable agency to help me with maid employment.”
-Grace Poon, Google Reviews
4. Helper Express
Services offered: Domestic helper placement, childcare and infant care support, specialised elder care, housekeeping, transport arrangements, and more
Address: 400 Balestier Rd, #02-06
Phone number: +65 6980 8886
Business hours: 10:00 AM – 7:00 PM (MON-SUN)
| Google reviews score | 4.8/5 |
| Total reviews | 4.8/5 |
| Score consistency | 5/5 |
| Licensing and credibility | 4.5/5 |
| Screening and training process | 5/5 |
| Support and replacement policies | 4.5/5 |
| Communication and service | 5/5 |
| Price fairness | 5/5 |
I came across Helper Express when I was still looking around for agencies. At first, I didn’t pay much attention since they only started in 2023, but after digging deeper, I realised they actually have quite a few strengths.
The main highlight is their training. They run their own centre in Myanmar, where helpers are taught the basics before coming over.
Furthermore, they have a specialised elder care program, which is a big plus for families with older parents who need extra support.
Another thing I found useful is their transport service. They handle the entire journey for helpers, making life easier for first-time employers.
They also provide free consultations so you can talk about your needs before committing.
The biggest downside is aftercare. Some people told me they struggled to get proper replacements or repatriation support when contracts ended early.
The team was super friendly and made the entire process incredibly easy
“I recently used Helper Express to hire a helper, and I couldn’t be more satisfied. The team was super friendly and made the entire process incredibly easy. They really listened to what I needed and matched me with a fantastic helper who fit perfectly with my household. What I loved most was their transparency—no hidden fees, just honest and clear communication. I highly recommend Helper Express for anyone looking for a hassle-free experience and top-quality help”
-Adam Akief, Google Reviews
I feel that this is the best maid agency I went to
“This maid agency is excellent. One of the staff members, Teng, worked closely with us, helping us link up with a maid. She was very responsive when we asked questions. It was a fast and easy process. Furthermore, the maids were very efficient, they took care of our needs without any unwillingness and met our requirements. Overall they were friendly and I feel that this is the best maid agency I went to.”
-Krithik Durairaj, Google Reviews
5. Honest Recruiter
Services offered: Full-time domestic helper placement, transfer maid placement, assistance with maid insurance, mediation support, and more
Address: 545 Orchard Rd, #04-04 Far East Shopping Centre
Phone number: +65 8840 0188
Business hours: 8:00 AM – 11:00 PM (TUES-SUN)
| Google reviews score | 4.9/5 |
| Total reviews | 4.9/5 |
| Score consistency | 5/5 |
| Licensing and credibility | 5/5 |
| Screening and training process | 5/5 |
| Support and replacement policies | 4.5/5 |
| Communication and service | 5/5 |
| Price fairness | 4.5/5 |
Honest Recruiter started in 2020, and to me, they are one of the more straightforward recruitment agencies in Singapore. They’re licensed by MOM and usually bring in helpers from the Philippines, Indonesia, and Myanmar.
What I appreciate is their all-inclusive packages where paperwork, medical checks, training, and even home leave are bundled together so you don’t get surprised by hidden costs.
They also handle maid insurance and the $5,000 security bond to help ease the process for employers.
Their guarantee is solid with three free replacements within 12 months or a 50% refund of the service fee if no replacement works out. Furthermore, they promise lifetime customer support, which is quite uncommon.
Sadly, they have extra fees if you’re hiring someone you found yourself, such as a $1,250 handling fee for Myanmar and a $1,050 handling fee for the Philippines.
I am beyond impressed with the quality and consistency of their work
“I’ve been using this home helper service for a few months now, and I am beyond impressed with the quality and consistency of their work. The team is always punctual, professional, and incredibly thorough. They pay attention to the smallest details, making sure every corner of my home is spotless. I highly recommend this service to anyone looking for reliable, high-quality cleaning assistance.”
-Er Xinyuan, Google Reviews
Matched us with a highly competent maid who has transformed our home
“Absolutely impressed with Eric from Honest Recruiter! Their service was exceptional from start to finish. They meticulously matched us with a highly competent maid who has transformed our home. Their professionalism and dedication truly set them apart. Highly recommend”
-Chelzia Ping, Google Reviews
