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The Top 5 Debt Collectors in Singapore
1. JMS Rogers
Services Offered: Corporate debts collection, personal debts collection, international debt collection, skip tracing, information gathering, analytical services, legal services, dispute resolution
Website: https://www.jmsrogers.com/
Address: 33 Ubi Avenue 3 #08-12, Vertex Building, Tower B, Singapore 408868
Contact Details: 1800 567 8888, +65 8100 8880
Operating Hours: Monday – Friday: 11:00 AM – 6:00 PM
Google reviews score | 4.6/5 |
Total reviews | 4.6/5 |
Score consistency | 5/5 |
Legitimacy | 4/5 |
Methodology | 5/5 |
Communication | 5/5 |
Guarantee | 3/5 |
Pros
- Able to do international debt recovery with 9 affiliate countries
- Offers a convenient payment gateway for debtors
- Offers both skip tracing and asset tracing
Cons
- Can be expensive
- Has slow response rate
- Doesn’t offer a guarantee
JMS Rogers is a Singapore debt collector that’s been around for more than ten years. They have an impressive reputation for getting people to pay up—and fast!
Their field officers are highly-trained and experienced, and we really appreciate that they work hard to get your money back without causing any inconvenience to either party involved.
We believe that they’re very good at what they do because they don’t just rely on their reputation.
They have wide-reaching influence in nine affiliate countries in Southeast Asia, and they can easily find debtors who flee the country. They can even freeze corporate and personal accounts to trace the flow of funds and make sure you get paid.
For us who take data privacy seriously, JMS ROGERS might not be the right choice.
That’s because they don’t have a registered data protection officer (DPO) in ARCA (the Association of Registered Credit Agents), so our data is still at risk of being exposed to others.
JMS ROGERS is an experienced debt collection agency that can help with all kinds of debt collection issues.
If you’re looking for help collecting debts from corporate entities or just from people who are hard to crack, there may be no better option than JMS ROGERS!
2. Double Ace Associates Pte. Ltd.
Services Offered: Corporate debts collection, personal debts collection, international debt collection, skip tracing, credit control, debt counseling
Website: https://www.doubleaceassociates.com/
Address: 18 BOON LAY WAY,#09-98 18@TRADEHUB21 Singapore 609966
Contact Details: +65 6734 3911
Operating Hours: Monday – Sunday: 24 Hours
Google reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Legitimacy | 4/5 |
Methodology | 5/5 |
Communication | 5/5 |
Guarantee | 4/5 |
Pros
- Good track record with 85% success
- Offers debt counseling and assistance to debtors
- Has an online reporting system
Cons
- Doesn’t offer a guarantee
- Doesn’t offer legal advise
Double Ace Associates Pte Ltd. is a leading debt collector in Singapore that provides customized solutions, using the most up-to-date technological resources and staffed by experienced professionals.
What we like most about their service is that they focus on effectiveness rather than frequency. They use a unique strategy to help their clients collect debts more effectively, without resorting to scare tactics or alienating the debtor.
With the right mix of caring, drive, and ethics, they offer debtors work placement assistance, provide a suitable and inexpensive payment schedule, and help refer them to government agencies for financial help.
This is an effective strategy that provides solutions for the debtors to be able to pay up faster.
We’re pleased with their communications, too. We can always get in touch with them, whether we’re using the online client portal, calling the office, or sending an email; they’re available 24/7.
The downside is that they can’t offer legal services, so you’ll have to find a lawyer elsewhere, which could be inconvenient.
The company says they’re among the best in the industry, and we couldn’t agree more. That’s why we recommend Double Ace Associates as a company that’s committed to helping out its clients.
This agency really cares about the financial problems of the clients and operates to help them find solutions that work for both parties. They’re sincere and direct, which is how a business ought to be run.
3. Fast Debt Recovery Specialist Pte. Ltd.
Services Offered: Corporate debts collection, personal debts collection, consumer debt collection, legal debts collection, skip tracing, legal advisory, credit checking, mediation or dispute resolution
Website: https://www.fastdebtrecovery.info/
Address: 7 Temasek Boulevard #12-07 Suntec Tower One HEADQUARTER, Singapore 038987
Contact Details: +65 9669 2349
Operating Hours: Monday – Friday: 12:00 PM – 6:00 PM
Google reviews score | 4.8/5 |
Total reviews | 4.8/5 |
Score consistency | 4/5 |
Legitimacy | 5/5 |
Methodology | 3/5 |
Communication | 4/5 |
Guarantee | 3/5 |
Pros
- Has a registered data protection officer
- Experienced in a wide range of industries
Cons
- No online client portal
- No guarantee offered
Fast Debt Recovery Specialist is a Singapore-based debt collector agency that can get you the money owed to you faster than most other agencies. They deal with a wide variety of corporate, commercial, and personal debt issues.
We like their staff, in particular, because they’re familiar with the Protection from Harassment Act, which means we don’t have to worry about getting involved in an unlawful situation while working with them.
We’re also quite confident in their abilities because they have an in-house legal team that could help support any concerns with legalities. Since they’re so professional, we expect them to be quite trustworthy.
We’re impressed with their portfolio, which includes experience in industries ranging from events to construction and shipping to interior design and supply chain management.
This is important because it shows they have experts who can tailor-fit a plan specific to those industries.
Though Fast Debt Recovery Specialists offers a lot of benefits, they also have their drawbacks. Since they work with large industries, their rates can be quite expensive and they don’t give any guarantee or refund for unsuccessful work.
Fast Debt Recovery Specialist is a good business to use if you’re looking for experienced professionals who prioritize efficiency. They may be more expensive, but they can still be the best company for your needs.
4. DMS Group Debt Collection Agency
Services Offered: Corporate debts collection, international debt collection, skip tracing, information gathering
Website: https://www.dmsdebt.com/
Address: 65 Ubi Cres, #03-03, Singapore 408559
Contact Details: +65 6547 8300
Operating Hours: Monday – Saturday: 24 Hours
Google reviews score | 3.7/5 |
Total reviews | 3.7/5 |
Score consistency | 3/5 |
Legitimacy | 3/5 |
Methodology | 4/5 |
Communication | 3/5 |
Guarantee | 5/5 |
Pros
- Has a service guarantee
- Extensive list of industries covered
Cons
- Not registered on ACRA
- Uses coercion techniques
When it comes to debt collection, DMS Group has your back. They’re a group of ex-police officers with a combined 30 years experience in the field.
From that fact alone, we can trust their specialists to do their task within the laws of Singapore, giving us assurance that they will be safe to work with.
They also have an affiliated company, Global Debt Management, which employs a team of trace agents who are among the most accomplished in the debt collection industry.
That’s why, despite being a new company, we can rest assured that they will be able to provide quality service.
If you’re still in doubt, we’re pleased to say that they provide a service guarantee for their clients. They promise to refund the full working allowance and guarantee fee if they are unsuccessful after a three-month period.
However, it’s a bit of a disappointment, since they’re a group of former police officers, to learn that they aren’t fully compliant with their company registrations.
Unfortunately, they are neither registered in ARCA nor do they have a registered DPO, which makes us question their claim that they will be fully compliant when the Debt Collection Bill passes in Singapore.
Another downside that we think is an inconvenience is that they don’t offer any legal services. The client will have to source outside if they need legal advice regarding their concern.
When it comes to debt collection, the DMS Group is one of the more reliable options.
They have both pros and cons, but their service guarantee makes them a risk-free option for debt recovery. However, it’s always good to be careful when dealing with them.
5. Reign Debtstructures Pte. Ltd.
Services Offered: Corporate debts collection, international debt collection, individual amicable debt collection, litigation
Website: https://www.dmsdebt.com/
Address: 55 Serangoon North Ave 4, S9 S9 Building, Singapore 555859
Contact Details: +65 8236 2711
Operating Hours: Monday – Friday: 10:00 AM – 7:00 PM, Saturday: 10:00 AM – 12:00 AM, Sunday: 12:00 PM – 7:00 AM
Google reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Legitimacy | 4/5 |
Methodology | 4/5 |
Communication | 4/5 |
Guarantee | 5/5 |
Pros
- Has a “no win, no fee” option
- Offers tailored dispute resolution
Cons
- No online portal for updates
- Doesn’t offer skip tracing
Reign Debtstructures Pte Ltd.’s team has a broad knowledge of Singapore’s varying industries.
This understanding allows them to communicate smoothly with customers and stakeholders, making the process more efficient, comfortable, and professional for all parties involved.
We think this company is great because they offer a free, no-obligation quote for debt recovery. This means we’ll know up front how much the service will cost before proceeding.
They’re flexible enough to offer their clients a “no win, no fee” or fixed-fee proposal, depending on what kind of debt recovery work is required.
The company has recovered debt for over 250 cases since its founding in 2016—an impressive feat for a newcomer.
What we also like about Reign Debtstructures Pte. Ltd., aside from their excellent track record, is that they don’t resort immediately to threats of force and coercion.
Instead, they try to work with the debtor’s unique situation to negotiate a repayment schedule with flexible terms and provides their clients with transparent updates.
Reign Debtstructures Pte Ltd. is a Singapore debt collector that’s passionate about what it does and works hard every day to offer solutions to its clients. It’s an established company that promotes transparency, ethics, and great customer service.