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The 5 Best Maid Agencies in Singapore

The 24 Best Maid Agencies in Singapore

Range of Services

We picked maid agencies with a range of services that are compatible to a lot of homeowners’ needs. 

Experience

Longevity often supports the credibility of a company or agency. This is why we picked maid agencies with extensive years of experience in the industry.

Certification

Licensed maid agencies with a team of trained and certified maids make them credible and trustworthy.

Communication

Maid services will require constant communication with you since the maid or helpers deployed at your home will most likely handle your personal possessions.

They should also be accommodating of remarks and possible criticisms on the condition that these are conveyed constructively.

Cost

We took note of the cost of maid services to assess if they’re either reasonably priced or costly. 

1. Island Maids

Services: Maids, Confinement Nannies, Islands Maids Training School, Maid Transport Services, Work Permit Renewal

Website: https://www.islandmaids.com.sg/

Address: Varies per location. Addresses can be found here.  

Contact Details:

  • Hotline:
    • 65537703 (Ang Mo Kio)
    • 62997703 (Beo)
    • 62927703 (Race Course)
    • 64487703 (Bedok)
    • 68357703 (Jurong)
    • 67587703 (Hougang)
    • 67577703 (Yishun)
  • Whatsapp: (+65) 9228 8732
  • Email: [email protected]

Operating Hours:

Contact for more information

Google Reviews3.9/5
Total Reviews3.9/5
Score Consistency5/5
Range of Services5/5
Experience4/5
Certification4/5
Communication4/5
Cost4/5

Pros

  • Thorough hiring process
  • Multiple locations
  • Complimentary local training for maids

Cons

  • Complaints about them only being concerned about payment

If you’re looking for an established and experience maid agency in Singapore, we have Island Maids for you.

We like that they understand that hiring a domestic helper is not a one-size-fits-all thing. And they know exactly how to find the best fit for both parties.

Their process is something we find impressive. They personally interview all their maids to better asses their strengths and abilities. This way they can recommend the best maid.

In line with this, they take the time to understand what each family needs. No wonder they’re able to provide maids that are a great fit.

To add to the quality of the maids they recommend, they have a complimentary local training once they arrive in Singapore.

They’re also conveniently located island-wide with seven different locations.

We’re heard of many successful employment relationships because of Island Maids.

While we’ve heard of various successful placements, we’ve also heard of complaints from past clients.

A number of them have complained about Island Maids only being concerned with payments. Once clients have paid, they provide subpar and terrible service. We hope this is something they can improve on.

Overall, we think they’re worth the shot.

2. 1 Assist Agency

Services: Maid Services

Website: https://1assist.com.sg/

Address: 170 Upper Bukit Timah Road #03-31 / #03-48

Contact Details: Tel/Fax: 6993 9224 / 6463 0419

Operating Hours:

Mon. – Fri. : 11am – 7pm
Sat & Sun : 1000am – 600pm

Closed on PH

Google Reviews4.3/5
Total Reviews4/5
Score Consistency4/5
Range of Services4.5/5
Experience4.5/5
Certification5/5
Communication4/5 
Cost4/5 

Pros

  • Open daily
  • Abundant roster
  • Maids from various countries
  • Excellent customer service

Cons

  • Closed on Public Holidays

1 Assist Agency offers professional and reliable domestic helpers from Indonesia, Myanmar, and The Philippines.

We like that they have a diverse selection of both fresh and experienced maids who can cater to specific households needs of each family.

Their team also guarantees that their maids are properly screened and trained to provide top-notch services.

It’s good to note that they have their own training centre where they can learn the necessary skills, and they’re also taught basic English for easier facilitation of their overseas employment.

They have a wide roster of maids to choose from and they can continuously provide maids throughout the year.

Clients are happy and satisfied with the service rendered by the 1 Assist Agency team and many of them are loyal clients!

What we like is how they go above and beyond for each client, especially when it comes to resolving any issues that may come about.

3. Supermaids

Services: Maid Services

Website: https://supermaids.com.sg/

Address:

  • 21 Hougang Street 51 #02-24C, Hougang Green Shopping Mall Singapore 538719
  • 865 Mounbatten Road #01-07 Katong Shopping Centre Singapore 437844
  • 545 Orchard Road #04-15C Far East Shopping Centre Singapore 238882
  • 170 Upper Bukit Timah Road #02-48K Singapore 588179
  • Telepark Building 5 Tampines Central 6 #03-GH76C  Singapore 529482
  • Blk 925 , #01-213A Singapore 238882
  • 21 Hougang St 51 , #02-24 Singapore 538719

Contact Details:

Operating Hours:

  •  Monday to Saturday: 11am to 7pm
  • Sunday: 11am to 4pm
  • Closed on P.H.
Google Reviews5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5
Cost5/5

Pros

  • Affordable rates
  • Various office branches available
  • Patient and professional staff employed
  • Compatible and professional helper selections offered

Cons

  • Busy during peak days due to popularity

We had the pleasure of working with Supermaids, and their commitment to privacy and security stood out. They handled our personal information with care, adhering strictly to Singapore’s Personal Data Protection Act (PDPA).

Moreover, they were transparent about the types of data collected, such as contact and residence details, ensuring we were informed at every step. The team explained that these details were necessary for administrative purposes and background checks.

Additionally, we appreciated their proactive communication, keeping us updated on our application process through various channels like phone and email. Supermaids made the entire experience seamless with their efficient procedures.

In terms of data sharing, we were assured that our information was disclosed only to relevant parties, such as government bodies and business affiliates. This level of transparency gave us peace of mind throughout the process.

Further, their security measures to protect our information, including physical and IT safeguards, were impressive. We felt confident knowing that our data was secure and protected from unauthorized access.

Lastly, Supermaids data retention policy was clearly outlined, assuring us that our data would only be kept as long as necessary. Should we need to make corrections or withdraw consent, their Data Protection Officer was readily accessible.

4. JForce Employment Service

JForce Employment Service

Services: https://www.jforce.com.sg/our-service/

Website: https://www.jforce.com.sg

Address:

Boon Keng Branch  : 23 Bendemeer Rd, #01-515, Singapore 330023
Ang Mo Kio Branch  : 725 Ang Mo Kio Ave 6, #01-4140, Singapore 560725
Jurong Branch : 345 Jurong East St 31, #01-13, Singapore 600345

Contact Details: +6583108988

Operating Hours:

Monday – Friday: 10 AM – 8 PM
Weekends & Holidays: 10 AM – 5:30 PM

Google Reviews4.6/5
Total Reviews4/5
Score Consistency4/5
Range of Services5/5
Experience5/5
Certification5/5
Communication4/5 
Cost4/5 

Pros

  • Efficient and prompt services offered
  • Proficient and well-trained helpers
  • Professional and helpful personnel employed

Cons

  • Rates and packages of their services aren’t readily available online

JForce Employment Service is a company that provides its clients with reliable and understanding employment services for households looking for a home care helper for their specific needs.

From child care to elderly care, we like that their selection of domestic helpers is sensitive and adequately trained to provide quality care and services to clients further reinforced by their bridging approaches.

Aside from this, past clients who have experienced working with them have commended them for their professional and supportive customer service that enabled clients to have the best-fit helpers for their needs and households.

Note though that rates of their services aren’t readily available on their website and interested clients may need to inquire further for more information on this matter.

Overall, with their wide array of home care helpers offered, professionals, and experienced personnel employed, we highly recommend interested clients to check them out.

5. AMR Maids

Services: https://amrmaids.com/services/

Website: https://amrmaids.com/

Address:

Tampines Mart, 11 Tampines Street 32,
#01-02B, Singapore 529287
Block 713, Ang Mo Kio Ave 6,
#01-4050, Singapore 560713
Tel: 6518 9935

Block 548 , Vista Point, Woodlands Drive 44,
#01-29 Singapore 730548
Tel: 6530 3650

Contact Details:
Main Hotline: 8383 9448

Tampines: 6241 7440

Ang Mo Kio Ave: 6518 9935

Vista Point: 6530 3650

Operating Hours:

Monday to Saturday: 10:30am to 8:00pm
Sunday: 10:30am to 5pm
Public Holiday: By Appointment

Google Reviews4.7/5
Facebook Reviews5.5
Total Reviews4.85/5
Score Consistency4.7/5
Range of Services5/5
Experience4.5/5
Certification5/5
Communication4/5 
Cost4.5/5 

Pros

  • Comprehensive Service
  • Affordable Administrative Fees
  • Replacement Guarantee

Cons

  • Country-Specific Levies

AMR Maids is a prominent player in the Singaporean domestic assistance landscape, offering a range of services designed to simplify the process of hiring a foreign domestic worker.

AMR Maids stands out as a one-stop solution for securing domestic help. They facilitate the placement of FDWs from multiple source countries, covering Indonesia, Philippines, Myanmar, and Mizoram. This extensive range of options allows clients to choose domestic workers who align with their specific needs and preferences.

They offer a competitive fee structure, which is crucial for clients seeking high-quality assistance without incurring excessive costs.

This affordability ensures that hiring a home helper remains accessible to a wide range of households!

The agency provides a replacement guarantee, offering clients peace of mind in the event that their selected domestic worker does not meet their expectations or encounters unforeseen issues. This guarantee underscores their commitment to client satisfaction.

Unlike others, their maids are trained in our oversea training center and as well as at our associated training center in Singapore.

While the agency strives to provide a cost-effective service, it’s important to note that certain nationalities may incur additional levies. This cost factor could affect clients’ budgets and needs to be considered when hiring a domestic worker.

6. A1 Employment Agency

Services:

Maid Agency Packages
Direct Hire Packages
Transfer Maid (Urgent Hiring)
Maid Insurance & Permit Renewal
Home Leave and Passport Renewal

Website: https://a1maid.com.sg/

Address: 545 Orchard Road #05-12 Far East Shopping Centre, 238882

Contact Details: +65 6738 4715

Operating Hours:

Monday – Friday: 10 AM – 7 PM

Saturday – Sunday: 10 AM – 4 PM

Google Reviews2.6/5
Total Reviews3/5
Score Consistency2/5
Range of Services5/5
Experience5/5
Certification5/5
Communication4/5
Cost4/5

Pros

  • MOM-Regulated 50% Refund Guarantee
  • Experience and Expertise in the Field
  • Affordable Packages

Cons

  • Placement Fees may have Varying Costs

A1 Employment Agency stands out with its unique Ultimate Maid Assurance Policy.

We like that the agency offers a range of maid agency packages, starting from just $588, exclusive of other fees. This competitive pricing is attractive for clients seeking affordable options while still expecting quality service.

With 15 years of expertise in Singapore’s Foreign Domestic Worker Hiring Industry, A1 Employment Agency brings a wealth of knowledge and commitment to assist clients in their maid-hiring journey. Their impressive track record attests to their reliability and proficiency in the industry.

Note though that while the agency advertises competitive pricing, it’s important to note that placement fees still apply and might vary. Potential clients should carefully review the fee structure to ensure transparency and avoid any unexpected costs.

Nonetheless, the agency’s unique policies, competitive pricing, and extensive experience make it a strong contender for those seeking professional assistance in hiring domestic workers. 

7. 1.Alpha Employment Agency

Services: Maid Services (Indonesia, Philippines, or Myanmar)

Website: https://www.1alpha.com.sg/

Address: 170 Upper Bukit Timah Road #02-23 Bukit Timah Shopping Centre Singapore 588179

Contact Details: Tel/Fax6993 8368 / 6993 8369; Email: [email protected]

Operating Hours: Mon. – Fri. : 1030am – 730pm; Sat &  Sun : 1030am – 630pm; Closed on PH

Google Reviews5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5
Cost5/5

Pros

  • Highly Experienced Sales Consultants
  • Maids Training and Familiarization of Spore Working
  • No Hidden Cost
  • Timely handover of Helpers

Cons

  • No promos or discounts at the present

Our experience with 1.Alpha Employment Agency’s maid services was generally positive. They efficiently matched us with a maid who met our requirements and needs. The maid provided by Alpha was diligent and performed her tasks satisfactorily.

Our interaction with 1.Alpha Employment Agency’s staff was courteous and professional. They promptly addressed our inquiries and concerns. 

In terms of service quality, 1.Alpha Employment Agency met our expectations overall. The maid assigned to us was competent and completed her tasks with attention to detail. 

Regarding cost, 1.Alpha Employment Agency’s fees were reasonable compared to other agencies in the area. They offered competitive rates without compromising on service quality. 

Overall, our experience with Alpha Employment Agency was satisfactory. They provided efficient maid services at a reasonable cost. While there were minor areas for improvement such as communication, we were generally pleased with the service provided.

8. UNISTARR EMPLOYMENT PTE LTD

Services: https://unistarr.com.sg/services

Website: https://www.unistarr.com.sg/

Address:

Contact Details:

Bukit Timah Shopping Centre: Tel: 6314 4252 | 9723 4920

Katong Shopping Centre: Tel: 65189908 | 9647 4781

Ang Mo Kio: Tel: 6518 3544 | 8332 5359

Operating Hours:

  • 11am – 7pm: Weekdays
  • 11am – 5pm: Weekends
Google Reviews5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5
Cost4/5

Pros

  • Professional and Knowledgeable Team
  • Tailored Selection of Domestic Workers
  • Comprehensive Training Provided
  • Commitment to Customer Satisfaction

Cons

  • Slight Delays in Response Times

At UNISTARR EMPLOYMENT PTE LTD, they match Singaporean families with top-quality domestic helpers from various backgrounds for all household needs. 

Established in 2015, they have deployed thousands of helpers to date.

Their team identified many employers lamenting about their Migrant Domestic Workers (MDWs) and it is usually a case of mismatch since the requirements were not met. This is how UNISTARR EMPLOYMENT PTE LTD was formed & “We Hear Your Needs” is their motto. 

They prioritize the shortlisting process as it is the most important part when engaging a domestic helper. The understanding of the Employer’s needs is the first step so we can guide our Employers to shortlist a suitable helper.

They join their employers in the interview process for translations, to assist in asking relevant questions or reiterating the main points. All their helpers are given a day to accept the job offer & they use a detailed Job Order form so that all information is relayed to the helper in their language. 

What’s great about them is that their helpers undergo a structured training programme in their respective training centres in terms of cleaning, using equipment, childcare, eldercare, language skills & etc. By matching suitable helpers, they have maintained a high retention rate and kept our transfer rate at zero.

After handing over a helper, they believe the journey starts here so they take after-sales calls seriously. Counselling is done within 24 hours of an issue being raised and this brings satisfaction to all parties.

Experience personalized service from start to finish. Let UNISTARR EMPLOYMENT PTE LTD simplify finding your perfect helper!

9. Crescent Maids

Crescent Maids

Services: Maid Placement Services, Direct Hiring of Helper, Placement of Transfer Helpers, Insurance and Medical

Website: https://crescentmaids.com.sg

Address: 511 Guillemard Rd, #01-61 Grandlink Square, Singapore 399849

Contact Details: +65 8760 0845

Operating Hours:

Monday to Friday: 10:30am to 6:00pm
Saturday and Sunday: 11am to 6:00pm (Enquire for appointment)

Google Reviews5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience4.5/5
Certification5/5
Communication4.5/5
Cost4/5

Pros

  • Personalized care with thorough selection process
  • Pre- and post-deployment customer support
  • Transparent pricing with no hidden fees

Cons

  • Occasional delays due to high demand for specific maids

Crescent Maids Agency has built a solid reputation over 20 years, offering a wide selection of over 200 qualified maids to suit the unique needs of each family. Their emphasis on personalized care and transparent pricing sets them apart in the maid agency industry. With their attention to detail, they aim to deliver a stress-free experience for clients seeking the right helper.

One of Crescent Maids’ strengths is their thorough process, which includes pre-deployment training and post-deployment customer support. They listen carefully to each family’s specific requirements, ensuring the helper is a perfect fit for their home. Additionally, they handle all the paperwork and logistics, removing the stress from the hiring process.

Clients have praised the agency for providing quick and efficient service, with many satisfied with how well their needs were understood. Another pro is the agency’s commitment to fair pricing, as they have no hidden fees and promise clear cost structures. These factors contribute to Crescent Maids’ positive reputation.

Overall, Crescent Maids Agency offers a comprehensive, value-driven service that aims to make finding a domestic helper easy and stress-free. Their client-first approach, combined with fair pricing, ensures that they remain a popular choice for families in need of reliable assistance.

10. Express Maid

Express Maid Homepage

Services: Application of Maid Work Permit, Renewal of Maid Work Permit, Medical Check-up, Medical Insurance and Security Bond, Maid Consultation and Counselling 

Website: Express Maid – Best Maid Agency

Address: #03-16 Far East Shopping Centre, 545 Orchard Road, Singapore 238882 

Contact Details: +65 6734 5997 / [email protected], [email protected]

Operating Hours:

Monday to Sunday: 11:00 am – 7:00 pm 

Saturday and Sunday: Closed 

Public holidays: By appointment 

Google Reviews4.9/5
Total Reviews4/5
Score Consistency4/5
Range of Services5/5
Experience4.5/5
Certification5/5
Communication4/5 
Cost3.5/5 

Pros

  • Offers a wide array of services
  • Has been in the maid service industry for 20 years

Cons

  • Not transparent with their pricing
  • Takes time to respond to inquiries

With 20 years of experience under their belt, Express Maid maintains its position as one of the most reliable maid agencies in Singapore.

In fact, before deploying a maid in your home, their professional consultants will first walk you through a rigorous process of finding a maid based on your particular needs. This ensures that your maid can really match your demands.

We also like that they have an extensive range of services that you can choose from, but the one that stood out the most is the consultation and counselling services that you and your maid can both benefit from.  

This specific service focuses on the maid’s mental well-being, which we believe should not be overlooked. Additionally, we believe counselling helps build a healthy and professional relationship between you and your maid.

However, we’re afraid we can’t convey the same optimism when it comes to communicating with the team behind Express Maid.

While they have a portion on their website that allows you to send them inquiries, the waiting time for a response is long. As a matter of fact, ours took several days.

It’s also a bummer that they’re not transparent with the cost of their services on top of not offering a free quotation.

So we suggest that you ask them about the cost of a maid service when you shoot them an inquiry. 

11. EELIT Agency

EELIT Agency Homepage

Services: Maid Placement Services, Direct Hiring of Helper, Placement of Transfer Helpers, Insurance and Medical, Comprehensive Training for Caregivers 

Website: EELIT AGENCY – Maid Agency Singapore

Address: 47 Kallang Pudding Road #06-13 Crescent@Kallang Singapore 349318

Contact Details: 6320 3826 / [email protected] 

Operating Hours:

Monday to Friday: 11:00 am – 7:00 pm

Saturday: 11:00 – 5:00 pm 

Sunday: Closed 

Google Reviews4.5/5
Total Reviews3.5/5
Score Consistency4/5
Range of Services4.5/5
Experience5/5
Certification5/5
Communication5/5
Cost4/5

Pros

  • Accredited by the Philippine and Indonesian embassies in Singapore 
  • Has a strict screening process
  • Offers counselling for their maids

Cons

  • Costly
  • Response is slow

Since its establishment in 2012, EELIT Agency has been the go-to maid agency of many Singaporeans.

This agency strives to pay attention to detail when it comes to matching you with the perfect maid who is fit to fulfil your specific needs.

Since EELIT Agency is accredited by the Philippine and Indonesian embassies, many migrant domestic helpers from both countries belong to the roster of qualified maids that this company has to offer.

In fact, EELIT Agency’s Placement Team has a stringent application process where they will screen every applicant for their domestic skills, attitude, and personal hygiene. They will even check if an applicant has head lice!

Once hired, your maid will undergo counselling during their two-year contractual period. This will ensure that you and your maid can communicate with each other properly, which can hopefully result in a healthy relationship.

Now when it comes to the cost of hiring a maid from EELIT Agency, anticipate paying a higher amount due to the fact that they have to pay a maid levy and other necessary fees to legally recruit migrant workers.

So if you’re not willing to break the bank, this one might not be for you.

We’d also like to note that they’re not quick to respond to customer inquiries via email. And when you do contact them through their phone number, chances are they won’t answer the first few tries.

Still, we think EELIT Agency is worth everyone’s consideration for their thorough screening process alone.

12. Green Employment Agency

Green Employment Agency Homepage

Services: Child and Infant Care, Elderly Care, Bed-ridden and Patient Care, Pet Care, Housework 

Website: Green Employment Pte Ltd

Address: Blk 116 Lorong 2 Toa Payoh, #01-152, Singapore 310116 / 205 Hougang St. 21, #03-12A Heartland Mall, Singapore 530205

Contact Details: (Toa Payoh Branch) +65 6539 3990 / (Kovan Branch) +65 9649 6169 

Operating Hours:

Monday to Friday: 10:30 am – 8:00 pm 

Saturday and Sunday: 10:30 am – 6:30 pm 

Google Reviews4.5/5
Total Reviews4.5/5
Score Consistency5/5
Range of Services4/5
Experience4.5/5
Certification5/5
Communication5/5
Cost4.5/5

Pros

  • Maids are properly screened and have good attitudes
  • Best for infant care, elderly care, and patient care
  • Affordable

Cons

  • Not publicly transparent with their pricing
  • Receiving quotation takes time

Green Employment Agency is known for deploying the best maids from the Philippines, Indonesia, and Myanmar.

Fondly dubbed as the “GREENies” or GREEN nannies, these prospective maids from the aforementioned countries are not just well-trained and properly screened but are also oriented to show love and compassion to their clients.

Since GREENies are conditioned to do child and infant care, elderly care, and patient care, it makes perfect sense why they need to have patience and a gentler disposition.

So if there are children or senior citizens in your household, we believe Green Employment Agency’s GREENies are equipped to take care of them.

And the good news is you wouldn’t need to shell out too much money if you hire a maid from this agency since their rates are actually reasonably priced.  

However, since the rates depend on the client’s demands, you’ll only find out the exact price that you need to pay once they give you a quotation.  

So brace yourselves for some additional fees, but don’t worry too much because we don’t think it’ll create a big dent in your wallets.

Receiving the quotation, on the hand, is another matter. We received ours a few days after requesting it.  

13. Inter Great

Inter Great Homepage

Services: Child and Infant Care, Elderly Care, Housework, Cooking, Pet Care 

Website: Inter Great Employment

Address: 865 Mountbatten Road, #01-12 Katong Shopping Centre, Singapore 437844 / 726 Ang Mo Kio Ave 6, #01-4152, Singapore 560726 

Contact Details: (Katong Branch) +65 8299 0026 / (Ang Mo Kio Branch) +65 9729 0639 

Operating Hours:

Monday to Friday: 10:30 am – 8:00 pm 

Saturday, Sunday, and Public Holiday: 10:30 – 6:30 pm 

Google Reviews4.4/5
Total Reviews4.4/5
Score Consistency5/5
Range of Services4.5/5
Experience5/5
Certification5/5
Communication3.5/5
Cost4/5

Pros

  • Accredited by the Philippine and Indonesian embassies in Singapore 
  • Maids have undergone years of training, both overseas and in Singapore
  • Offers home and phone service to clients

Cons

  • Services may improve

Inter Great prides itself as one of the fastest-growing maid agencies in Singapore and we understand why.

For starters, they’re accredited by the Philippine and Indonesian embassies and have a group of maids from these countries who have undergone years of training before they qualified for the position.

While these maids were already trained in their home country, we particularly like that Inter Great lets them go through another series of training.

This helps acclimate them to the local culture as well as teach them the proper attitude and behaviour when dealing with clients.

We also appreciate that they have two locations, Ang Mo Kio and Katong, for ease of access.

More than that, they also offer home and phone service to clients with children, elderly people, or an individual with special needs in their homes so that they won’t have to go to said locations in person.

These positive features aside, we’re afraid we can’t share the same optimism when it comes to their pricing.

They’re not publicly transparent with their fees, so you have to submit an inquiry using the form on their website before they give you a quote.

However, receiving the response to the inquiry itself takes time. So we suggest that you contact them through their mobile number if you don’t want to wait longer.

Despite these setbacks, we still think that Inter Great is a good maid agency that can provide you with a maid who can fulfil your and your family’s needs. 

14. Universal Employment Agency

Universal Employment Agency Homepage

Services: Direct Hire of Maids, Placement of First-timer Maids, Application of Maid (FDW) Work Permit, Newborn and Infant Care 

Website: https://universalmaidagency.com/

Address: 304 Orchard Road, #03-52 Lucky Plaza, Singapore 238863 / 304 Orchard Road #01-97 Lucky Plaza, Singapore 238863 

Contact Details: +65 6735 3456 / [email protected] / WhatsApp: +65 9645 3456

Operating Hours:

Monday to Friday: 10:00 am – 7: pm

Saturday to Sunday: 10:00 am – 5:00 pm

Google Reviews4.6/5
Total Reviews5/5
Score Consistency4/5
Range of Services5/5
Experience5/5
Certification5/5
Communication4/5
Cost4/5

Pros

  • Has over 3 decades of experience in the industry
  • Accredited by the Philippine and Indonesian embassies in Singapore  

Cons

  • Lengthy hiring process
  • Costly

With over three decades of experience in the maid service industry, Universal Employment Agency is one of the leading maid and consultancy agency in Singapore.

As an agency that centres on recruiting and placing domestic helpers from other parts of Southeast Asia, such as Myanmar, Indonesia, and the Philippines, expect them to provide you with the cream of the crop.

In fact, they have a high success rate when it comes to matching a maid who can attend to the specific needs of their clients.

We especially like that if you wish to hire a maid from Universal Employment Agency, their team of consultants will promptly send you their maids’ biodata in order for you to review.

Once you’ve shortlisted the prospective maids, you can then head into an interview with them.

We admit that the hiring process is lengthy and will eat a chunk of your time. However, we think this is a particular hassle that you have to go through in order to find the perfect maid for your household.

Now in terms of pricing, Universal Employment Agency’s fees lean towards the pricier side since they’re legally required to pay the government for a maid levy.

15. OKAYLAH Maid Agency

Services: Maid Placements

Website: https://www.okaylah.com.sg/

Address: Registered Office: 5 Tampines Central 6 , #03-38 (GH39) TELEPARK , 529482

Contact Details:

Call +65 93361824 / +65 93879204

Email: [email protected]

Operating Hours:

Days: Monday – Sunday

Time: 8.00 AM – 11.00 PM

Google Reviews4.8/5
Total Reviews4.8/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification4/5
Communication5/5
Cost4/5

Pros

  • Provides verified maids from multiple countries
  • Responsive and helpful team
  • Thorough screening process

Cons

  • Outdated website

OKAYLAH Maid Agency is one the most reliable ones in Singapore.

Their team provides verified and trustworthy maids from India, Myanmar, The Philippines, Indonesia, and Sri Lanka.

In fact, they’re the biggest provider of Indian maids from Darjeeling, Mizoram, North India, Tamil, Telugu, Gujrati, Sikkim, and Manipur.

We’re not the only ones who trust and believe in them because they’ve received recognition from various sponsors.

We like how thorough they are with screening maids as well. They even have a specializes process for this.

We’ve discovered that many clients have stayed loyal to them and has been working with them for many years.

Their team provides great pre-deployment and post-deployment support and we like this. They’re responsive and helpful all throughout.

What we don’t like is their website interface. We don’t like it’s organization because it’s messy. It’s not easy to navigate around the site so we hope they can improve this.

16. Westrama Management

Services: https://www.westrama.com.sg/maid-agency-singapore

Website: https://www.westrama.com.sg/

Address: 10 Jln Besar, #06-06 Sim Lim Tower, Singapore 208787

Contact Details: +65 6920 7070 / [email protected]

Operating Hours:

Monday to Sunday: 10:00 am – 6:00 pm 

Saturday: 10:00 am – 2:00 pm

Google Reviews4.5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5 
Cost4/5 

Pros

  • Convenient processing and transactions
  • Knowledgeable and amicable personnel
  • Efficient and responsive communications

Cons

  • Mixed reviews on their services

Westrama Management is an agency that provides its clients with excellent Indian maid hiring services in the area. With over 38 years of experience in the industry, they have since been accommodating clients and job seekers from all nationalities. 

We like that their staff is highly experienced and knowledgeable to better guide clients when it comes to selecting the best maid personnel precisely fit for the needs of the client and their household.

Furthermore, with their diverse maid lists and categories, clients can also easily have an idea of their offerings since they readily enlist their maids online on their website along with the relevant details.

Note though that their maids are of Indian nationality and clients may need to register beforehand the account to view more information regarding the said maid.

Overall, with their easy-to-use and informative website, polite and reliable personnel, and diverse range of maids with experience, we highly recommend that interested clients check them out.

17. GM Connection

Services: https://gmconnection.sg/maid-agency-singapore-services/

Website: https://gmconnection.sg/

Address:

Peninsula Plaza
111 North Bridge Road

05-53 Singapore 179098

Contact Details: +65 6100 1987 | [email protected]

Operating Hours: Contact for more information

Google Reviews4.8/5
Total Reviews4.5/5
Score Consistency4.5/5
Range of Services5/5
Experience4/5
Certification4/5
Communication5/5 
Cost4/5 

Pros

  • Professional maid agency
  • Excellent service delivery
  • Quality candidates

Cons

  • Operating hours unavailable

Another maid agency that we highly recommend is GM Connection, a professional maid agency that constantly strives to be the best in the industry.

They value professionalism, fairness, compassion and having a strong sense of integrity, and we think they’re able to live up to these.

What we like about their agency is how they individually profile and screen each candidate to know their strengths and abilities. This way they can properly match them based on the client’s household needs and requirements.

Their candidates for maids, caregivers and nannies come from Myanmar, Philippines, India and Indonesia.

They’re transparent with both candidates and clients, and use all their efforts to find the most suitable helpers for families.

We’ve heard from many past clients that they provide excellent candidates who are very well trained.

If there’s any issue, their team is great at troubleshooting and work to have any problem resolved at the earliest time possible.

They’re great at meeting their client’s needs and provide excellent service delivery. There’s no reason for us not to recommend them!

18. Living Well Maid Agency

Services: https://www.livingwellmaid.com/services

Website: https://www.livingwellmaid.com/

Address:

810, GEYLANG ROAD, 03-80, CITY PLAZA
409286
Singapore

Contact Details: 89519589 | [email protected]

Operating Hours:

Tuesday to Friday 11am to 6pm
Saturday to Sunday 11am to 3pm
We are closed on Monday

Google Reviews5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience4/5
Certification4/5
Communication5/5 
Cost4/5 

Pros

  • Everything can be done online
  • No hidden fees
  • Simple and quick process

Cons

  • Closed on Mondays

Living Well Maid Agency has been in operation since 2017 and aims to help out families in need of a foreign domestic worker (FDW).

What we like about them is how they work to fulfill the requirements and needs of every family that gets in touch with them.

Despite being relatively new in the industry, their team provides honest, trustworthy and reliable domestic helper services.

We like that the domestic workers they bring in are those who are highly committed to their work. This way, families don’t have to worry much about the work ethic of the domestic workers.

Knowing how busy lives can be these days, we think it’s great that everything can be done online.

Their company has no hidden fees and provides a clear price breakdown.

They have a simple and quick process of hiring a helper which we think you’ll find convenient.

19. Regent Maid Agency

Services: https://www.regentmaidagency.com/maid-services

Website: https://www.regentmaidagency.com

Address: 603 Ang Mo Kio Ave 5, #01-2667A, Singapore 560603  

Contact Details: +65 8600 8300 /

[email protected]

Operating Hours: Monday – Sunday: 10 AM – 7 PM

Google Reviews4.9/5
Total Reviews4/5
Score Consistency4/5
Range of Services5/5
Experience4/5
Certification4/5
Communication5/5
Cost4/5

Pros

  • Hassle-free transactions offered
  • Customized services delivered to clients
  • Wide array of workers available for employment

Cons

  • Rates of their services aren’t readily available online

Regent Maid Agency is an employment company that provides clients with reliable and quality Migrant Domestic Worker placement and employment services among others ever since its establishment back in 2021.

We like that they readily offer clients an extensive and diverse array of portfolios and biodatas of aspiring workers from Indonesia, Sri Lanka, Myanmar, and Mizoram which interested clients can readily take a look at and consider for their household.

From support to counseling and translation services, their services are both unlimited and geared in a way to aid both employers and workers to ensure that excellent communication and the best fit for each household will be delivered.

Note though that rates and commissions of their services aren’t readily available on their website to which interested clients may need to inquire further for more information on this area.

Overall, with their experience and innovative take on such services, engaging and holistic customer service, and diverse range of portfolios, we highly recommend interested clients to check them out for this.

20. Able Best

Services: https://ablebest.com.sg/best-maid-services/

Website: https://ablebest.com.sg

Address:  8 Holland Ave, #01-26, Singapore 271008

Contact Details: +65 8152 9888

Operating Hours:

Monday – Friday: 10:30 AM – 7:00 PM

Saturday: 10:30 AM – 5:30 PM

Google Reviews4.8/5
Total Reviews4/5
Score Consistency4/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5
Cost4/5

Pros

  • Highly integrated and holistic services offered
  • Various offices available in countries
  • Excellent and professional customer service

Cons

  • Rates of their services aren’t readily available online

Able Best is an employment agency that provides its clients with professional and reliable domestic helpers that households may be in need of in various neighboring countries such as Singapore, Indonesia, the Philippines, and Myanmar.

Known for their excellent reputation in the industry, we like that they are able to provide both helpers and households with solid and practical advice when it comes to employing helpers and forging a sustainable and pleasant relationship with them in the long run.

Established back in 2003, their services are very helpful in providing clients with holistic guidance and services such as home leave processing, insurance, passport renewals, and applications among others.

Note though that rates of their services aren’t readily available on their website so interested clients may need to inquire further on how to go about their procedures beforehand.

Overall, with their experienced team of personnel employed, exceptional reputation in the industry due to their services, and high-standard recruitment offered, we highly recommend interested clients to check them out.

21. Imtidad

Services: Maids, Confinement Nannies, Islands Maids Training School, Maid Transport Services, Work Permit Renewal 

Website: https://www.imtidad.com.sg/

Address: 

West – IMM Shopping Mall #03-182 Jurong East Street 21 Singapore 609601

East – Centropod Building #01-01 80 Changi Road (50m walk from Geylang Serai Market) Singapore 419715

North – Junction 9 Shopping Mall #01-21 18 Yishun Avenue 9 Singapore 769098

Contact Details: +65 65692262

Operating Hours: By appointment basis only

Google Reviews4.8/5
Total Reviews4/5
Score Consistency4/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5
Cost4/5

Pros

  • Exceptional efficiency
  • High-quality staff
  • Professionalism beyond compare
  • Worth the investment

Cons

  • No promos yet

Our experience with Imtidad, the renowned maid agency, left us both impressed and amused. In the realm of domestic staffing, Imtidad shines as a beacon of efficiency and quality.

Imtidad’s service is like a well-choreographed ballet of domestic bliss. From our initial inquiry to the final placement of a maid in our home, their professionalism was commendable. We were left with the distinct impression that they could find a needle in a haystack with their eyes closed.

Efficiency is the watchword at Imtidad. Their lightning-fast response times to our queries had us questioning whether they had secretly employed a team of telepathic assistants. It was as if they anticipated our needs before we even knew we had them.

Quality, the cornerstone of any reputable agency, was not lost on Imtidad. The maids they provided us with were paragons of domestic excellence. We half-expected them to arrive in capes, ready to vanquish dust and dirt with a single sweep. Our home has never been cleaner or more organized.

Imtidad may not be the thriftiest option in town, but as they say, “You get what you pay for.” In this case, we got more than we bargained for, in the form of a superbly trained and capable maid. The old adage that “pennies saved are dollars earned” certainly applies here.

Unfortunately, they don’t offer promos yet. We advise checking their website for other affordable deals.

22. Swift Maids

Services: https://www.swiftmaids.com.sg/ourservices

Website: https://www.swiftmaids.com.sg/

Address: Junction Nine Outlet – 18 Yishun Avenue 9 #02-56 Junction Nine Singapore 768897

Contact Details: +65 6752 2728

Operating Hours: Sunday to Saturday: 10AM – 7PM

Google Reviews4.6/5
Total Reviews4.6/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification5/5
Communication4.5/5
Cost4/5

Pros

  • Verified and Experienced
  • Convenient Accessibility
  • Professional and Quality Service

Cons

  • Dependency on Domestic Helper’s Skills

Swift Maids is a long-standing maid agency in Singapore, dedicated to helping families find the perfect domestic helper to meet their unique needs.

Their extensive experience in the industry, spanning over 30 years, demonstrates its reliability and expertise. The agency’s licensing by the MOM ensures that it adheres to industry standards and regulations, providing peace of mind to clients.

With three outlets located island wide and operating seven days a week (excluding public holidays), Swift Maids prioritizes convenience. This accessibility makes it easier for families to visit and consult with the agency at their convenience.

Swift Maids takes pride in its team of consultants and helpers who are professionally trained and possess knowledge in their respective fields.

This expertise ensures that clients receive quality assistance with their household needs.

The effectiveness of the service provided by Swift Maids relies on the skills, attitude, and work ethic of the domestic helper selected. While the agency strives to match families with suitable helpers, individual experiences may vary.

23. Aroha Employment Services Pte Ltd

Services: https://www.arohaemploymentservices.com/services

Website: https://www.arohaemploymentservices.com/

Address: 3 St George’s Rd, #01-101, Singapore 320003

Contact Details: +65 9018 1741

Operating Hours: Monday – Friday: 10 AM – 7 PM; Saturday: 10 AM – 3 PM

Google Reviews4.7/5
Total Reviews4/5
Score Consistency4/5
Range of Services5/5
Experience5/5
Certification5/5
Communication5/5
Cost4/5

Pros

  • Personalized Matching Process
  • Comprehensive Training Services
  • Diverse and Well-Supported Services in the Field Offered

Cons

  • Higher Pricing

Aroha Employment Services Pte Ltd, established in 2018, is a rapidly growing maid agency in Singapore. Although relatively new, Aroha benefits from 25 years of industry experience through its family’s involvement in supplying qualified maids across Asia, including Singapore, Hong Kong, Taiwan, Malaysia, and Brunei. 

We like that Aroha owns and operates seven training centers across Indonesia, ensuring a high level of quality control. These centers are located in Palembang, Malang, Brebes, Indramayu, Lampung, Mataram, and Sumbawa. This infrastructure ensures that candidates are well-trained and prepared for their roles.

Furthermore, they provide a full suite of services, including maid screening, matching, arranging personal interviews, work permit processing, medical insurance, security bonds, medical check-ups, embassy contract endorsements, airport pick-up, repatriation, maid counseling, and handling direct hire or transfer maid processes.

Note though that Aroha acknowledges that they are not the cheapest option in the market. While their prices are competitive for the quality provided, clients with tighter budgets may find their services less affordable.

Overall, Aroha Employment Services Pte Ltd stands out as a reliable and professional maid agency in Singapore, offering extensive industry experience, comprehensive training, and a personalized approach to matching clients with suitable helpers. Their robust after-sales support and competitive pricing, coupled with a six-month warranty, provide added reassurance to clients.

24. Tailormaid Services Singapore

Tailormaid Services Singapore

Services: https://www.tailormaid.sg/services

Website: https://www.tailormaid.sg/

Address: Singapore

Contact Details: +65 8822 6966 (Whatsapp) | [email protected]

Operating Hours: Monday – Friday: 9 AM – 6 PM; Saturday: 9 AM – 1 PM

Google Reviews5/5
Total Reviews5/5
Score Consistency5/5
Range of Services5/5
Experience5/5
Certification5/5
Communication4.5/5
Cost4.5/5

Pros

  • Personalized Matching Process
  • Comprehensive Training Services
  • Diverse and Well-Supported Services in the Field Offered

Cons

  • Higher Pricing

Tailormaid Services Singapore is a maid agency that sets itself apart by focusing on building strong, lasting relationships among all parties involved—employers, domestic workers, and the agency itself. Their business model emphasizes transparency, trust, and understanding, which aims to match clients with foreign domestic workers (FDWs) who not only meet their needs but are also supported with personalized training and care.

Tailormaid’s most significant strength is its personalized approach. They take the time to understand both the employer’s needs and the worker’s background, making it easier to find the best match.

The agency prides itself on being transparent about the strengths and weaknesses of each candidate. Employers are provided with detailed bio-data, allowing for informed decision-making. There are no upfront fees or hidden costs, which builds trust between all parties.

The agency offers both pre-deployment and local training tailored to each client’s household needs. This ensures that the worker is prepared for the specific tasks they will be responsible for, helping them integrate smoothly into the home.

Tailormaid doesn’t just place a worker and leave. They offer continuous support, including regular check-ins and counseling services for both the employer and employee. This ensures any issues are addressed promptly.

The training emphasizes local context, making workers better equipped to adjust to Singapore’s cultural and living standards. This is especially helpful for workers from different countries who may need extra support in understanding local customs and expectations.

The agency ensures all legal and regulatory requirements, including medical exams and work permits, are managed efficiently, easing the burden on employers.

Tailormaid helps clients apply for various financial assistance programs, such as the FDW Levy Concession and the Caregiver Training Grant, which can significantly reduce the financial burden on families needing domestic assistance.

FAQs about the Best Maid Agencies in Singapore

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