Categories > Other Services

The 5 Best Maid Agencies in Singapore

The 5 Best Maid Agencies in Singapore

How We Picked Reliable Maid Agencies in Singapore

Range of Services

We picked maid agencies with a range of services that are compatible to a lot of homeowners’ needs. 

Experience

Longevity often supports the credibility of a company or agency. This is why we picked maid agencies with extensive years of experience in the industry.

Certification

Licensed maid agencies with a team of trained and certified maids make them credible and trustworthy.

Communication

Maid services will require constant communication with you since the maid or helpers deployed at your home will most likely handle your personal possessions.

They should also be accommodating of remarks and possible criticisms on the condition that these are conveyed constructively.

Cost

We took note of the cost of maid services to assess if they’re either reasonably priced or costly. 

1. Express Maid

Express Maid Homepage

Services: Application of Maid Work Permit, Renewal of Maid Work Permit, Medical Check-up, Medical Insurance and Security Bond, Maid Consultation and Counselling 

Website: Express Maid – Best Maid Agency

Address: #03-16 Far East Shopping Centre, 545 Orchard Road, Singapore 238882 

Contact Details: +65 6734 5997 / sgmaid88@gmail.com, enquiries@maidexpress.com.sg

Operating Hours:

Monday to Sunday: 11:00 am – 7:00 pm 

Saturday and Sunday: Closed 

Public holidays: By appointment 

Google Reviews4.9/5
Total Reviews4/5
Score Consistency4/5
Range of Services5/5
Experience4.5/5
Certification5/5
Communication4/5 
Cost3.5/5 

Pros

  • Offers a wide array of services
  • Has been in the maid service industry for 20 years

Cons

  • Not transparent with their pricing
  • Takes time to respond to inquiries

With 20 years of experience under their belt, Express Maid maintains its position as one of the most reliable maid agencies in Singapore.

In fact, before deploying a maid in your home, their professional consultants will first walk you through a rigorous process of finding a maid based on your particular needs. This ensures that your maid can really match your demands.

We also like that they have an extensive range of services that you can choose from, but the one that stood out the most is the consultation and counselling services that you and your maid can both benefit from.  

This specific service focuses on the maid’s mental well-being, which we believe should not be overlooked. Additionally, we believe counselling helps build a healthy and professional relationship between you and your maid.

However, we’re afraid we can’t convey the same optimism when it comes to communicating with the team behind Express Maid.

While they have a portion on their website that allows you to send them inquiries, the waiting time for a response is long. As a matter of fact, ours took several days.

It’s also a bummer that they’re not transparent with the cost of their services on top of not offering a free quotation.

So we suggest that you ask them about the cost of a maid service when you shoot them an inquiry. 

2. EELIT Agency

EELIT Agency Homepage

Services: Maid Placement Services, Direct Hiring of Helper, Placement of Transfer Helpers, Insurance and Medical, Comprehensive Training for Caregivers 

Website: EELIT AGENCY – Maid Agency Singapore

Address: 865 Mountbatten Road, #01-03 Katong Shopping Centre, Singapore 437844

Contact Details: +65 6440 6468 / enquiry@eelit.sg 

Operating Hours:

Monday to Friday: 11:00 am – 7:00 pm

Saturday: 11:00 – 5:00 pm 

Sunday: Closed 

Google Reviews4.5/5
Total Reviews3.5/5
Score Consistency4/5
Range of Services4.5/5
Experience5/5
Certification5/5
Communication5/5
Cost4/5

Pros

  • Accredited by the Philippine and Indonesian embassies in Singapore 
  • Has a strict screening process
  • Offers counselling for their maids

Cons

  • Costly
  • Response is slow

Since its establishment in 2012, EELIT Agency has been the go-to maid agency of many Singaporeans.

This agency strives to pay attention to detail when it comes to matching you with the perfect maid who is fit to fulfil your specific needs.

Since EELIT Agency is accredited by the Philippine and Indonesian embassies, many migrant domestic helpers from both countries belong to the roster of qualified maids that this company has to offer.

In fact, EELIT Agency’s Placement Team has a stringent application process where they will screen every applicant for their domestic skills, attitude, and personal hygiene. They will even check if an applicant has head lice!

Once hired, your maid will undergo counselling during their two-year contractual period. This will ensure that you and your maid can communicate with each other properly, which can hopefully result in a healthy relationship.

Now when it comes to the cost of hiring a maid from EELIT Agency, anticipate paying a higher amount due to the fact that they have to pay a maid levy and other necessary fees to legally recruit migrant workers.

So if you’re not willing to break the bank, this one might not be for you.

We’d also like to note that they’re not quick to respond to customer inquiries via email. And when you do contact them through their phone number, chances are they won’t answer the first few tries.

Still, we think EELIT Agency is worth everyone’s consideration for their thorough screening process alone.

3. Green Employment Agency

Green Employment Agency Homepage

Services: Child and Infant Care, Elderly Care, Bed-ridden and Patient Care, Pet Care, Housework 

Website: Green Employment Pte Ltd

Address: Blk 116 Lorong 2 Toa Payoh, #01-152, Singapore 310116 / 205 Hougang St. 21, #03-12A Heartland Mall, Singapore 530205

Contact Details: (Toa Payoh Branch) +65 6539 3990 / (Kovan Branch) +65 9649 6169 

Operating Hours:

Monday to Friday: 10:30 am – 8:00 pm 

Saturday and Sunday: 10:30 am – 6:30 pm 

Google Reviews4.5/5
Total Reviews4.5/5
Score Consistency5/5
Range of Services4/5
Experience4.5/5
Certification5/5
Communication5/5
Cost4.5/5

Pros

  • Maids are properly screened and have good attitudes
  • Best for infant care, elderly care, and patient care
  • Affordable

Cons

  • Not publicly transparent with their pricing
  • Receiving quotation takes time

Green Employment Agency is known for deploying the best maids from the Philippines, Indonesia, and Myanmar.

Fondly dubbed as the “GREENies” or GREEN nannies, these prospective maids from the aforementioned countries are not just well-trained and properly screened but are also oriented to show love and compassion to their clients.

Since GREENies are conditioned to do child and infant care, elderly care, and patient care, it makes perfect sense why they need to have patience and a gentler disposition.

So if there are children or senior citizens in your household, we believe Green Employment Agency’s GREENies are equipped to take care of them.

And the good news is you wouldn’t need to shell out too much money if you hire a maid from this agency since their rates are actually reasonably priced.  

However, since the rates depend on the client’s demands, you’ll only find out the exact price that you need to pay once they give you a quotation.  

So brace yourselves for some additional fees, but don’t worry too much because we don’t think it’ll create a big dent in your wallets.

Receiving the quotation, on the hand, is another matter. We received ours a few days after requesting it.  

4. Inter Great

Inter Great Homepage

Services: Child and Infant Care, Elderly Care, Housework, Cooking, Pet Care 

Website: Inter Great Employment

Address: 865 Mountbatten Road, #01-12 Katong Shopping Centre, Singapore 437844 / 726 Ang Mo Kio Ave 6, #01-4152, Singapore 560726 

Contact Details: (Katong Branch) +65 8299 0026 / (Ang Mo Kio Branch) +65 9729 0639 

Operating Hours:

Monday to Friday: 10:30 am – 8:00 pm 

Saturday, Sunday, and Public Holiday: 10:30 – 6:30 pm 

Google Reviews3.8/5
Total Reviews4.5/5
Score Consistency4.5/5
Range of Services4.5/5
Experience5/5
Certification5/5
Communication3.5/5
Cost4/5

Pros

  • Accredited by the Philippine and Indonesian embassies in Singapore 
  • Maids have undergone years of training, both overseas and in Singapore
  • Offers home and phone service to clients

Cons

  • Not publicly transparent with their pricing
  • Receiving a quotation takes time
  • Customer response is slow

Inter Great prides itself as one of the fastest-growing maid agencies in Singapore and we understand why.

For starters, they’re accredited by the Philippine and Indonesian embassies and have a group of maids from these countries who have undergone years of training before they qualified for the position.

While these maids were already trained in their home country, we particularly like that Inter Great lets them go through another series of training.

This helps acclimate them to the local culture as well as teach them the proper attitude and behaviour when dealing with clients.

We also appreciate that they have two locations, Ang Mo Kio and Katong, for ease of access.

More than that, they also offer home and phone service to clients with children, elderly people, or an individual with special needs in their homes so that they won’t have to go to said locations in person.

These positive features aside, we’re afraid we can’t share the same optimism when it comes to their pricing.

They’re not publicly transparent with their fees, so you have to submit an inquiry using the form on their website before they give you a quote.

However, receiving the response to the inquiry itself takes time. So we suggest that you contact them through their mobile number if you don’t want to wait longer.

Despite these setbacks, we still think that Inter Great is a good maid agency that can provide you with a maid who can fulfil your and your family’s needs. 

5. Universal Employment Agency

Universal Employment Agency Homepage

Services: Direct Hire of Maids, Placement of First-timer Maids, Application of Maid (FDW) Work Permit, Newborn and Infant Care 

Website: Best Maid Agency in Singapore for Transfer Maids | Since 1986 – Universal Employment Agency Pte Ltd

Address: 304 Orchard Road, #03-52 Lucky Plaza, Singapore 238863 / 304 Orchard Road #01-97 Lucky Plaza, Singapore 238863 

Contact Details: +65 6735 3456 / info@universal.sg 

Operating Hours:

Monday to Friday: 10:00 am – 7: pm

Saturday to Sunday: 10:00 am – 5:00 pm

Google Reviews4.6/5
Total Reviews5/5
Score Consistency4/5
Range of Services5/5
Experience5/5
Certification5/5
Communication4/5
Cost4/5

Pros

  • Has over 3 decades of experience in the industry
  • Accredited by the Philippine and Indonesian embassies in Singapore  

Cons

  • Lengthy hiring process
  • Costly

With over three decades of experience in the maid service industry, Universal Employment Agency is one of the leading maid and consultancy agency in Singapore.

As an agency that centres on recruiting and placing domestic helpers from other parts of Southeast Asia, such as Myanmar, Indonesia, and the Philippines, expect them to provide you with the cream of the crop.

In fact, they have a high success rate when it comes to matching a maid who can attend to the specific needs of their clients.

We especially like that if you wish to hire a maid from Universal Employment Agency, their team of consultants will promptly send you their maids’ biodata in order for you to review.

Once you’ve shortlisted the prospective maids, you can then head into an interview with them.

We admit that the hiring process is lengthy and will eat a chunk of your time. However, we think this is a particular hassle that you have to go through in order to find the perfect maid for your household.

Now in terms of pricing, Universal Employment Agency’s fees lean towards the pricier side since they’re legally required to pay the government for a maid levy.

FAQs about the Best Maid Agencies in Singapore

Related topics